Job Description 担当顧客における、プログラム運営の日常的な窓口対応 定期点検・保守作業などの計画済みサービスおよび、トラブル対応などの突発的なサービスについて、定められた手順に基づく日程調整・コーディネーション 社内関係部署および外部パートナー（ベンダー等）と連携し、顧客からの問い合わせや依頼を適切な担当部署へ取り次ぎ、円滑な対応を支援 定められた業務プロセスや手順に従い、顧客対応に必要な情報収集、進捗管理、関係者との連絡・調整を実施 担当プログラム／プロジェクトにおける運営状況を確認し、必要に応じて上司へ報告・相談するとともに、既存の手順に基づいた業務品質の維持を行う Qualifications Execute end-to-end procurement activities (quotes, POs, invoices) Obtain ad hoc service quotations as required Validate and process supplier invoices Maintain supplier data and reporting records Perform basic financial reconciliation tasks Support basic commercial discussions with suppliers Manage supplier escalations in collaboration with Program and Sourcing Managers Identify opportunities for improvements in cost, quality, and service Drive continuous improvement initiatives with key stakeholders Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 100% of the Time Shift: Day Duration: No End Date Job Function: Services & Support Graduate and Student Career Site Visit our career site and learn more about Agilent Watch our video playlist to get a glimpse of life at Agilent! As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com.