Deal Desk Analyst In this role, you will provide essential support to the sales team at a rapidly growing US based software company. The ideal candidate will approach their work with meticulous detail, owning the roles of tactician and strategist. You will receive quote requests from the sales team, review, approve and provide accurate quotes while communicating with various departments within the organization. Our work environment is casual and fun, but we also work hard. The ideal candidate will be positive, proactive, assertive, and innovative, with well-developed written and communication skills. Responsibilities Support the APJ sales team to structure pricing and provide quotations for customers and partners. You may also help with overflow from other Geos (AMS and EMEA) as needed. Work with multiple teams at our Austin, TX US based Headquarters and across EMEA including Sales, Product/Pricing specialists, Finance andContracts to build and approve pricing and deal structure. Use CPQ and available tools to help the sales team issue quotation documents to the customer or partner for signature. Gain and maintain up to date product knowledge of the SailPoint product suite and its components. Map out non-standard complex deals and provide advice to help identify appropriate pricing model. Ensure discount levels and payment terms are compliant and in-line with company guidelines. Monitor and chase pricing exception approvals, escalate when appropriate and build a strong relationship with approvers. Check for forecast accuracy by ensuring the correct quote is reflecting on the opportunity in Salesforce.com. Verify account legal entity names and billing addresses are accurate on all paperwork. Perform post close audit reviews to ensure the correct SKU and support information is copied over to the contract record correctly. Skills Japanese speaker. Experience with CRM databases, preferably Salesforce.com and quoting tools, ideally Salesforce CPQ. Excellent attention to detail. Understanding of subscription and perpetual models desirable. Ability to manage expectations of a sales team with tight deadlines and constantly changing priorities. Aptitude to manage discounting and margins for partners. Proficient in Microsoft Office and Adobe DC. Mathematically inclined and data driven. Highly responsive with excellent communication skills, both written and verbal. Ability to prioritize and manage your own workload with minimal oversight. Within 30 days: You will complete corporate onboarding, meet the team, and review internal training documents and guides to understand processes. Become familiar with Salesforce instance and quoting tool CPQ while navigating resources needed for your day-to-day role. Within 60 days: You will be comfortable creating quotes independently and have a general understanding of our pricing guide and policies. You will be able to completequote approvals and closed deal reviews utilizing our internal checklists and guides. You will be able to assist the sales team with quoting and deal structurewith some assistance from your manager or a team member. Within 90 days: You will be working independently supporting the sales team with minimal assistance from your manager or a team member. You will become comfortablesuggesting options for deal structure to achieve the best possible outcome for both the customer and SailPoint. You will be able to identify which crossfunctional teams should be brought in for assistance with certain complex situations or requests. Within 6 months: You will be independent and the “go-to” resource for the sales teams you support and assist them with all complex quoting and deal structure. You should becomfortable presenting a CPQ enablement session to new sales representatives and answering questions about building quotes and how to use the tool. Youshould have a full understanding of the pricing guide, policy statements and approval hierarchy while navigating exception requests. Within 1 year: In addition to the above, you will have the opportunity to identify an area of interest to take on outside of daily deal desk activities for the advancement ofthe team. This could be enablement, CPQ configuration, working with another team on a cross functional project, data projects, process improvement, orinitiating change. SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint. SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise. Our intelligent, autonomous, and integrated solutions put identity security at the core of digital business operations, enabling even the most complex organizations across the globe to build a security foundation capable of defending against today’s most pressing threats. The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities. It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986. Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities: Filing a complaint; Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or Exercising any other right protected by section 503, VEVRAA or their implementing regulations. SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business. SailPoint’s affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions taken to comply with these obligations.