Posted 3 days ago

Account & Relationship Associate Director - Life Sciences Business Development

UpToDate, Inc. United States of America, USA-NY-Remote
Remote Full Time

Job description

The Associate Director, Life Sciences Business Development will drive net-new revenue growth for Wolters Kluwer Health's Clinical Signals and emerging Life Sciences intelligence portfolio. This role will establish Wolters Kluwer as a strategic partner to pharmaceutical manufacturers, biotechnology companies, medical affairs organizations, commercial operations teams, market access leaders, and other Life Sciences stakeholders seeking differentiated clinical intelligence, real-world insights, and commercialization analytics. This is a high-impact, externally facing sales role focused on developing and closing new business opportunities across the Life Sciences market. Success requires building a strong pipeline, acquiring new customers, expanding strategic relationships, and consistently achieving revenue targets. The successful candidate will combine deep Life Sciences expertise with a proven track record of quota attainment, business development, and consultative selling. Working closely with Product, Strategy, Marketing, and Executive Leadership, this individual will help shape go-to-market strategy, validate market demand, influence product direction, and accelerate commercialization of innovative data and analytics solutions. Using a value-based sales approach, the Associate Director will engage senior decision-makers across pharmaceutical and biotechnology organizations, uncover unmet needs, articulate differentiated value, and position Clinical Signals and future Life Sciences solutions as drivers of commercialization effectiveness, market intelligence, and business performance. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead business development efforts for Clinical Signals and other emerging Life Sciences growth initiatives. Develop and execute go-to-market strategies that drive adoption, market penetration, and revenue growth within pharmaceutical manufacturers, biotechnology companies, and related Life Sciences organizations. Identify, qualify, and close new business opportunities through consultative selling, executive relationship development, industry networking, and targeted prospecting activities. Build and maintain a pipeline of net-new opportunities across assigned accounts, territories, and market segments. Meet and exceed quarterly and annual sales quotas for Life Sciences products and solutions. Own the full sales cycle from lead generation and opportunity development through contract negotiation and close. Represent customer and prospect needs within innovation initiatives to ensure market alignment and commercial success. Build Wolters Kluwer brand awareness and thought leadership through conferences, industry associations, customer meetings, and market-facing activities. Develop strategic account and market plans to support long-term Life Sciences growth objectives. Maintain accurate pipeline management, forecasting, and account activity within CRM systems. Identify market trends, competitive developments, and emerging customer needs to support future growth opportunities. Collaborate across Wolters Kluwer Health to bring together the right products, expertise, and solutions to address customer business challenges Be a key leader for PHT innovation go-to-market sales growth strategy based on WK strategy and PHT client and prospective client needs Infuse PHT client/prospect needs and insights into innovation efforts through close partnership with Product & Strategy leadership Support growth targets and approaches for new product lines and packages Develop strategic business plan in partnership with Product, for multiple phases of PHT expansion Ensure 100% customer satisfaction and retention OTHER DUTIES JOB QUALIFICATIONS

Education

Bachelor's Degree in business or related field or equivalent job experience with quantifiable results of success

Experience

Bachelor’s degree or equivalent is required; MBA preferred Average years of experience required - 15 years of full-cycle sales experience, at least 5 years outside Enterprise Sales 7-10+ years selling solutions to pharmaceutical manufacturers, biotechnology companies, medical affairs organizations, commercial operations teams, or related Life Sciences organizations Proven experience generating net-new business within Life Sciences organizations through a hunter-oriented sales model Digital health and care delivery workflow sales experience strongly preferred A proven sales hunter and closer Consistent achievement of year over year quota attainment of at least $1.5M in new revenue

Experience

selling to the C-suite Ability to partner closely with Product and various innovation efforts/leadership Ability to understand and build relationships on multiple levels in complex, matrixed organizations

Experience

in comprehending and delivering ROI/ Business Case

Experience

crafting complex sales proposals with multiple SKU’s with advanced proficiency in excel Ability to matrix-manage large extended teams consisting of product specialists, solution engineers, customer success, and training personnel Expertise in Microsoft product suite and Salesforce preferred Other Knowledge, Skills, Abilities or Certifications: Required: Developing and qualifying prospect lists Professional demeanor and ability to develop and maintain relationships at all levels with internal/external stakeholders Collaborative mindset – able to develop corporate and/or organizational policies and authorizes the implementation of these policies at corporate level Strategic and tactical capabilities and mindset – able to analyze the markets, competitors and the company’s strengths/weaknesses to overcome potential issues and convert to winning solutions Able to work with abstract ideas or situations across functional areas of the business and able to conceptualize and articulate them to a diverse audience in a concise manner. Making in-person presentations and web conference presentations to prospective clients to explain the business' products and services and their alignment with the client's needs Developing and managing a large client base Consistent achievement of sales quotas Preferred:

Experience

with a CRM tool (e.g. NetSuite or Salesforce) and Sales Process Frameworks (e.g. Miller Heiman) TRAVEL REQUIREMENTS Position requires 60% travel Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $111,200.00 - $198,650.00 USD This role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Skills and functions

  • Customer Support
  • Human Resources
  • Marketing
  • Sales