Job Title
Director - Strategy, Research & Business Intelligence
Job Description Summary
Job Description
Role Overview
This role will lead strategic analytics, research, and business intelligence initiatives, acting as a key partner to senior leadership. The individual will drive high-impact insights, shape business strategy, and oversee execution excellence across client deliverables, while building scalable processes and capabilities.
Core Competencies
- Executive-level communication and storytelling (written & verbal)
- Strong commercial acumen with a deep understanding of business drivers
- Strategic thinking with the ability to translate insights into actionable growth initiatives
- Advanced analytical and problem-solving capabilities
- Leadership and team-building skills with experience managing high-performing teams
- Expertise in data management, dashboarding, and visualization tools
- Ability to influence senior stakeholders and drive cross-functional alignment
Key Responsibilities
Strategic Leadership & Business Impact
- Lead the development of data-driven strategies to support business growth, client acquisition, and market positioning
- Identify emerging trends, whitespace opportunities, and growth areas across the commercial real estate landscape
- Act as a trusted advisor to leadership, providing insights that influence key business decisions
Client Engagement & Delivery Excellence
- Oversee and elevate the quality of all client presentations, strategic reports, and deliverables
- Engage with senior client stakeholders to understand requirements and deliver high-value advisory solutions
- Ensure consistency, accuracy, and timeliness across all outputs
Stakeholder Management & Collaboration
- Partner with senior leaders across business lines (Leasing, Capital Markets, Valuations, Project Management, Consulting) to drive integrated solutions
- Influence and align cross-functional teams to deliver on strategic priorities
Team Leadership & Capability Building
- Lead and mentor a team of 10–15+ resources, fostering a high-performance and learning-driven environment
- Build and scale team capabilities in analytics, research, and visualization
- Establish clear governance, workflows, and quality benchmarks
Data, Analytics & Technology Enablement
- Drive centralization, governance, and advanced analysis of large datasets
- Lead the development and adoption of dashboards (Power BI and other tools) for business intelligence and decision-making
- Champion digital transformation initiatives and adoption of new technologies within Tenant Rep
Market Intelligence & Thought Leadership
- Own and drive market intelligence frameworks, including tracking of leasing trends, occupier behavior, and competitive landscape
- Publish periodic insights, reports, and business trackers to inform internal and external stakeholders
- Position the team as a center of excellence for research and analytics
Process Excellence & Innovation
- Identify gaps in current processes and drive continuous improvement initiatives
- Standardize and automate workflows to enhance efficiency and scalability
- Lead implementation of new systems and tools aligned with business needs
Experience Required
- 12–14+ years of experience across analytics, research, consulting, finance, or strategic advisory roles
- Strong preference for experience in real estate consulting, research, valuations, data analytics, business strategy, or advisory
- Proven track record of leading large teams, driving business outcomes, and managing senior stakeholder relationships
- Advanced proficiency in MS Excel, PowerPoint, and data visualization tools (e.g., Power BI)
INCO: “Cushman & Wakefield”