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Essential Functions
&
Responsibilities
Promotes and maintains the excellence of assigned YAI/CST and/or PHC Article 16 programs or functions by assisting with oversight and ensuring compliance of systems specific to scheduling. Ensures a work environment that is free from harassment and discrimination. Reviews referrals for insurance and program eligibility and/or manages referrals in registration through prioritizing, tracking and delegating based on need. Tracks and monitors related PHC referrals from NextGen to and/or in IDX and manages tracking of referrals for scheduling or triaging, as required. Provides Article 16 staff coverage, performing scheduling-related duties, as needed. Works with supervisor to coordinate with appropriate clinical groups to manage related services/requests and availability of timeslots or ensure appropriate workflows and/or maintains caseload review in coordination with clinical supervisors. Remains current with updates from fiscal department on eligibility and insurance and communicates to scheduling staff, as needed. Involves family members and other stakeholders, including professionals, in the team process. Fosters communication between relevant supports including those within the program, within the agency, and supports outside the agency. May assist with generation of NextGen referral reports and reporting to appropriate managers. May participate in Article 16 audit preparation. Performs all related work, as assigned. Minimum Qualification
Requirements
including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) High School Diploma/GED; and At least two years of experience related to scheduling, admissions or similar area(s), including customer service experience; and Ability to meet essential physical demands of position, including walking; using hands to finger, handle or feel objects, tools or controls; sitting and standing Strong computer skills, including the ability to learn/use Workforce Management and Electronic Health Record (EHR) software to effectively carry out essential business processes Interpersonal and problem-solving skills Excellent phone etiquette Well-developed writing skills Great attention to detail The ability to accept and apply feedback Highly flexible personality type Proficient in Microsoft Office Suite, specifically Word, Excel and PowerPoint Preferred Qualification
Requirements
(desired requirements beyond MQRs above) Previous experience working with individuals with intellectual/developmental disabilities and/or in mental health discipline Knowledge of OPWDD Article 16 eligibility requirements Bachelor’s degree in Health Sciences, Human Services or related area Verbal and/or written fluency in Spanish Schedule: 9am to 5pm or 10am 6pm Pay rate: $17.00 per hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process. Our Roots YAI was launched in February of 1957 out of a small school in Brooklyn, New York. Initially staffed by Co-Founders Bert MacLeech and Pearl Maze MacLeech alone, their pilot program served just seven people. According to Bert, from its very beginning YAI has been dedicated to providing innovative services for the I/DD (intellectual and/or developmental disabilities) community. MacLeech envisioned a, “total life adjustment approach, emphasizing personal growth, social responsibility, employment goals, and the development of independence for the individual.” At a time when institutional living was the norm for people with I/DD, this vision was nothing short of revolutionary. YAI Today Today, YAI has a team of over 4,000 employees and supports over 20,000 people in the I/DD community. This extraordinary growth shows the ongoing need for these important services, and YAI’s success in offering them. YAI supports people with autism, Down syndrome, and Cerebral Palsy, among others. Operating throughout Downstate New York and Northern New Jersey, YAI now offers more than 300 programs for people of all ages. Better Together At YAI, we are driven by our mission of living, loving, working, and learning. This applies not only to the people we support, but to our staff as well. Commitment and passion for the work continue to unite employees and drive the organization forward. Empowering the people we support to reach their goals remains at the heart of our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process. http://www.yai.org/