Job Description: Operational (RO / Inventory / SCM) Administration of Center, Staff management, Stock /Indent Management, Clinical Quality. Patient Retention, Documentation, Grievances Redressal. Accountable for smooth functioning of the Dialysis unit. Staff management in the unit, attendance, Duty roaster management, leave management, grievance Redressal. Stock Management: Ensuring timely indents, maintaining stock register on daily basis, maintaining safety stock at any point of time, Physical audit of stock in every fifteen days, also sending the Delivery challans to the purchase department RO maintenance: To ensure Water Quality is maintained as per the AAMI standards. Documentation: Daily Reporting, Daily Revenue report, Medical Records (HD Sheet, RO Logbook, Reuse log book, other records). Scheduling of Patient treatments. Inventory HO Reporting, RO Maintenance, Machine Maintenance, Renatron Maintenance, Regeneration, Back wash. Test –TDS, Hardness. Clinical Complete patient care by ensuring strict adherence to the clinical protocols by all the Dialysis technicians. Maintaining the HD machines – Disinfection, machine log book. Centre Hygiene by ensuring the tidiness is maintained by Housekeeping staff as per the standards. Training and mentoring of junior technical staff. Escalation of any issue /event occurred in the unit, which requires management attention /support. Share and Discuss clinical related issues with the Quality team and the Nephrologists. Cannulation || Connect Machine to the Patient || Monitor Patient Continuously Disconnect the Patient || Housekeeping Maintenance || Documentation Personal / Patient Related (Patient history, assessment of Dry weight, Complication Management, Medication, Diet advice, Pleasing behaviour with patient, Give Moral support to the Patient) Ensures provision of outstanding customer service to all external and internal customers including patients and staffs. Develops and maintains positive relationships through effective and timely communication with all stakeholders Responds, resolves and follows up on Patient treatment service issues with all stakeholders in timely manner Performing all aspects of the dialysis procedures as per prescription. To be involved in day to day patient management. Before starting dialysis: Assess hemodynamic status, indication of dialysis, vascular access and any comorbid illness. During Dialysis: Overall direct monitoring including dialysis prescription, care of vascular access, adequacy of flow, complications and maintain liaison with and follow instructions of the Nephrologist Following instructions of the Dialysis Doctors Conveying to the dialysis doctor any new event/change in patient status and recommending changes in the treatment based on the current needs of the patient Maintain and Supervise Dialyzer reprocessing. Entry and maintenance of records of all patients and produce them for medical auditing. Disinfect Hemodialysis machines as per required rooms Checking the patients' vital signs and talking with them to assess their condition. Educating the patients about their disease and its treatment and answering any questions Overseeing the dialysis treatment from start to finish Making sure patients are given the correct medications ordered by their doctors Evaluating patients' reaction to the dialysis treatment and medications Supporting the entire Dialysis team in delivering quality care in a considerate, respectful manner Primes dialyzer and bloodlines Fresenius Medical Care is a global leader in providing high-quality healthcare solutions and services. We are committed to fostering an inclusive and diverse work environment where all employees are treated with respect and fairness, regardless of race, gender, caste, ethnicity, religion, disability, or any other characteristic. We believe in equal opportunities for all and celebrate diversity as a key driver of innovation and success. Our commitment to equality ensures that every individual has the opportunity to thrive Creating a future worth living. For patients. Worldwide. Every day. Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.