***This is a remote position. You may work from a remote home office location anywhere in the Eastern or Central US time zones*** Wolters Kluwer is a leading provider of innovative tax and accounting software solutions, dedicated to empowering individuals and businesses with tools that streamline financial management and enhance compliance. We pride ourselves on delivering exceptional value to our clients through cutting-edge technology and unparalleled customer service. As a Global Account Manager, you will be responsible for maintaining and growing Tax and Accounting’s largest Global customers in North America. You will be responsible for managing 4-8 customers, developing and executing comprehensive sales strategies, expanding our overall relationship and partnership within the firm. In this high visibility role, you will establish and maintain senior level relationships that aid in driving the partnership into the future. You will be accountable for all new business and retention activity and sales for Tax and Accounting’s software and research products and services for these customers. Additionally, you will also be responsible for interacting, influencing and updating senior executives within Tax and Accounting on status and progress of overall relationship with the firm. Specific job responsibilities are outlined below: What You’ll Do Customer Knowledge: Through partnership with the firm, establish and maintain a consistent knowledge of the customers' global goals and objectives, both short term and long term, linking these objectives to our product strategy and vision to help them in the present and future state of their firm. Product Expertise: Maintain a deep understanding of our software solutions, features, and benefits, enabling effective communication and demonstration of value to potential customers. Sales Strategy Development: Formulate and execute a comprehensive global sales strategy to achieve revenue targets for new business and retention and expand penetration in the tax and accounting sector for both software and research. Executive Relationship Management: Cultivate and maintain relationships with senior executives in North America and globally (where appropriate) and decision-makers at key accounts, understanding their business needs and aligning our solutions to drive value. This will also include key senior executives within Tax and Accounting to ensure we are developing and maintaining strong, collaborative executive relationships between our company and the firm. Competitive Awareness: Maintain constant awareness of the global competitive market, including all competitive products and services firms are using or evaluating to solve their business needs. This would include product functionality, pricing and global market positioning. Account Planning: Through extensive knowledge of the firm, facilitate timely customer Account Planning sessions with both client and internal stakeholders to align on the vision of our partnership into the future. Sales Presentation and Negotiation: Deliver compelling sales presentations and proposals, effectively communicating our value proposition, pricing and ROI. Effectively negotiate contracts and close deals that contribute to revenue growth, partnering closely with our product team, ensuring profitability. Collaborating on and co-creating contracts with our legal team ensuring compliance with company policies and practices. Cross-Functional Collaboration: Collaborate with marketing, product development, and customer success teams to ensure alignment on messaging, product features, and client feedback. Other duties: Performs other duties as assigned by supervisor Consistent and accurate forecasting of new business and retention Ongoing and consistent salesforce.com compliance with pipeline management Consistent communication with sales leadership Attend key customer and industry conferences What You bring
Education
Bachelor’s degree in Business, Finance, Accounting, or a related field; MBA preferred Minimum
Experience
Experience
12+ years of B2B sales or account management/client relationship management experience with a focus on Enterprise software solutions in a comparable role, including proven track record of exceeding sales targets in a global market. Prior sales of Tax & Accounting applications/software solutions is preferred Business Acumen: Strong understanding of financial regulations, tax compliance, and accounting practices. Ability to translate complex concepts into actionable business strategies. Sales Skills: Exceptional negotiation, presentation, and communication skills. Demonstrated ability to build relationships and influence at all organizational levels. Analytical Thinking: Proficient in using data to drive decision-making and assess market opportunities. Familiarity with CRM systems and sales analytics tools. Global Perspective:
Experience
working in international markets, with an understanding of cultural nuances and varying business practices. Other Knowledge, Skills, Abilities or Certifications: Strong interpersonal and communication skills with a focus on building and sustaining relationships. Excellent problem-solving abilities and a proactive approach to client needs. Good analytical and problem-solving skills. Project manages with a highly collaborative style, deadline sensitive high priority programs and deliverables with a team-focused attitude. Team oriented, cooperative, and flexible. Demonstrated ability to collaboratively work with a wide range of people at all levels of the organization. Proficiency with CRM software, client success platforms, and data analytics. TRAVEL Up to 50% annually for client visits, conferences and team meetings as required #LI- Remote Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $137,900.00 - $246,350.00 USD This role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.