Responsibilities
will include delivering accurate and reliable screening results, helping our clients create safer environments for their employees, customers, and partners. Attention to detail and drive to complete tasks will be essential in ensuring the quality and integrity of the screening process. Individual must be Bilingual in Spanish & English (verbal and written) Location: Remote Hours: Monday to Friday 8:00 am - 5:00 pm
Responsibilities
Handle verifications for some of our high-profile clients. Know customer SOPs and FADV systems Verify candidate details including current and previous employment, education, professional licenses, certifications and references. Contact companies and educational institutions to verify candidate-provided information. Communicate with third parties such as employers, schools, state boards, and online databases to verify information. Write detailed and accurate reports flagging any discrepancies found during the verifications process. Record confirmed information in our First Advantage’s platforms, ensuring data integrity. Perform quality checks to meet client-specific standards. Meet daily volume and accuracy targets. Perform other related tasks and functions as needed.
Requirements
High School Diploma, GED, or equivalent required At least 1+ year(s) of work experience is required, preferably in a call center, BPO/KPO environment, and/or with fact-checking and fact-checking responsibilities Strong communication skills (presentation, written, verbal) and reading comprehension Typing speed of at least 20 words per minute (WPM) with 90% accuracy. Familiar with MS Office Suite, especially Excel Attention to detail and use of good judgment We have great people here and are looking for more. Come join us! Follow us: Facebook Instagram LinkedIn X YouTube Equal Employment Opportunities at First Advantage First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law. First Advantage is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. Ready to make an impact and shape the future of trust in the workplace? Explore opportunities and join our team. As an award-winning global leader in identity and workforce solutions, First Advantage delivers fast, reliable screening and ongoing monitoring at every stage of the employee lifecycle. Join us and help shape the future of trust, guided by our values: Authenticity Curiosity Integrity Teamwork Customer-inspired Be a part of the growth, innovation, and impact we’re building at First Advantage! Professional development opportunities, such as our award-winning SOAR program Generous Paid Time Off Program* Volunteer Time Off (VTO) Policy to encourage involvement in philanthropic activities* Competitive benefits (medical, dental, etc.)* Global Employee Assistance Program (EAP) available to all team members Opportunities to connect with colleagues across six Employee Impact Groups and participate in Employee
Experience
events throughout the year *Must meet hourly work requirement to be eligible Apply today to learn more about why we’re proud to say #WeAreFA!