Job Title: Associate Computer Operator Location: Mobile, Alabama (onsite). Employment Type: Full-time Altera Digital Health Managed Services – Springhill Medical Center About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Position Summary Altera managed services IT Team located at Springhill Medical Center in Mobile, Alabama is seeking Associate Computer Operator to join our Information Technology team in Mobile, Alabama. This entry-level role is crucial for ensuring the smooth and efficient operation of our critical IT systems and data management processes. An ideal candidate will be a proactive individual with a foundational understanding of IT operations, eager to learn, and committed to maintaining high standards of quality and service in a dynamic healthcare technology environment. Altera Digital health provides managed services to Springhill Medical Center’s facilities and is located on the hospital’s main site in Mobile, AL. Key
Responsibilities
As an Associate Computer Operator, you will be responsible for: Monitoring computer systems, networks, and applications to ensure continuous operation and identify potential issues. Executing scheduled batch jobs, data backups, and system processes accurately and on time. Responding to system alerts, error messages, and operational incidents, performing initial troubleshooting, and escalating complex issues to appropriate teams. Maintaining detailed operational logs and documentation of system activities, incidents, and resolutions. Adhering strictly to operational procedures, security protocols, and data integrity standards. Collaborating effectively with other IT teams and internal stakeholders to support system maintenance and problem resolution. Participating in on-call rotations and providing after-hours support during peak times, including end-of-month/quarter/year, as required to meet business needs. Demonstrating a commitment to quality by following relevant procedures and paying attention to detail in all tasks. Communicating clearly and concisely with team members and clients regarding system status and operational updates. Role Requirement Total Years of
Experience
0-2 years of relevant work experience.
Education
Bachelor's Degree (Preferred). Mandatory Skills: Basic understanding of IT operations and computer systems. Strong attention to detail and commitment to quality. Ability to follow established procedures and protocols. Effective communication skills (verbal and written). Problem-solving aptitude and ability to perform initial troubleshooting. Ability to work independently with minimal guidance and as part of a team. Flexibility to work irregular hours, including shifts, overtime, and weekends, and participate in on-call rotations. Good to Have/Preferred Skills:
Experience
with system monitoring tools. Familiarity with data backup and recovery processes. Basic knowledge of network concepts. Proficiency in documenting operational procedures. Hourly rate: $20.01 The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education. At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities. Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at HarrisTalentAcquisition@harriscomputer.com. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status. Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.