Position Summary This role is not eligible for immigration sponsorship Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role and
Responsibilities
Position Summary The Manager, Program Management & Operations will manage the integrated portfolio, operations, reporting, and workflow infrastructure supporting Employee Experience, Talent Development, and Organizational Effectiveness. This role will convert priorities into clear plans, manage dependencies and risks, and ensure programs are delivered accurately and on schedule. This is an individual-contributor role and is not an administrative-coordinator position. Roles & Responsibility Maintain the integrated annual roadmap, program calendar, milestones, owners, dependencies, and deadlines. Coordinate execution across HR, business leaders, Finance, Legal, Procurement, Information Technology, vendors, and global stakeholders. Track risks, decisions, action items, resources, and required leadership escalations. Establish consistent project plans, status reports, dashboards, templates, and operating procedures. Prepare concise executive reporting on progress, risks, decisions, budgets, and upcoming milestones. Manage budgets, vendors, purchase orders, contracts, invoices, and program records. Support survey, onboarding, learning, talent, event, and change-program operations. Identify and build practical AI, large language model, automation, and low-code workflows. Develop process maps, requirements, prompts, testing plans, user guidance, and controls. Measure time savings, quality improvements, adoption, errors, and business impact. Partner with technology, legal, security, and HR systems teams to ensure responsible implementation. Minimum
Qualifications
Bachelor’s degree in Business, Human Resources, Project Management, Operations, Information Systems, or a related field. Six or more years of experience in program management, PMO, HR operations, or business operations.
Experience
managing complex, cross-functional programs in a matrixed organization. Strong project planning, risk management, reporting, budgeting, and stakeholder-coordination skills. Ability to drive accountability without direct authority.
Experience
creating executive presentations, dashboards, and operational reporting.
Experience
using AI, low-code tools, workflow automation, or similar technology to improve business processes. Ability to document, test, implement, and measure automated workflows. Advanced proficiency with Microsoft Excel, PowerPoint, and Word. Skills and
Qualifications
Preferred Qualifications
Experience
supporting HR, talent, learning, engagement, or change programs.
Experience
in a global or Korean-headquartered organization.
Experience
with Workday, Power BI, Smartsheet, Workfront, Power Automate, or similar platforms.
Experience
managing vendors, budgets, contracts, and procurement processes. #LI-RM1 Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits
@ Samsung - https://www.samsung.com/us/careers/benefits/ Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance. * Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. * Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries. Job Alerts: If you would like to be notified of new opportunities when they are posted, please click here. You will be asked to create an account first if you do not already have one. Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).