About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one Ridiculously Good idea—create a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. If that's something you want to be a part of, apply today! What does a Sales and Customer Service Representative really do? As a Sales Representative, you will engage prospective customers through inbound interactions to promote satellite internet services. You will educate customers on product features, uncover their connectivity needs, recommend tailored plans and hardware options, and close sales while delivering an excellent customer experience. We’re looking for energetic communicators who thrive in a fast-paced environment, are motivated by results, and are excited to represent groundbreaking technology. Roles and responsibilities: Conduct inbound calls to promote satellite internet solutions. Understand customer needs and recommend the best plan and equipment package. Clearly explain product benefits, including speed, reliability, installation details, and service availability. Meet and exceed sales targets, conversion goals, and quality metrics. Accurately process orders, update customer information, and document interactions. Maintain up to date knowledge of product offerings, promotions, and technical capabilities of satellite networks. Provide a consultative, customer centric experience that builds trust and long-term satisfaction. Collaborate with leaders and trainers to continuously improve product knowledge and selling techniques. Technical skills and qualifications: Previous experience customer service Previous experience in sales or telecommunications is preferred but not required. We will train you! Strong communication and active listening skills. Ability to simplify and explain technical information to everyday customers. Goal driven mindset with a passion for helping customers. Comfortable using computers, multiple systems, and communication tools. Flexibility to work various shifts depending on program needs. Computer literate and proficient in the use of Windows OS, Apple OS, Microsoft Office, and Google applications Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues Fluent in the English language, as well as reading and writing in English Must be at least a high school graduate Must meet minimum typing requirement of 25 wpm Soft skills: Problem-solving and critical-thinking skills Great communication skills, written and oral Must be adaptable and flexible, demonstrating abilities to work with process and information changes Empathic toward customers and can maintain a customer-centric approach Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments Open to feedback, eager to learn, and can show improvement Personality traits required: Resilient, calm, and professional when dealing with challenging situations Adaptable to a dynamically changing business Trustworthy and reliable with a high level of integrity Resourceful, high attention to detail, and the ability to multitask What’s in it for you? Competitive salary Great benefits package Professional growth opportunities with the chance to learn from many different functions A fun and inclusive workplace How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/. Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name. We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.