This is a Hybrid role with a requirement to work from the Carmel, IN office twice a week, Thursdays are mandatory in-office days.
Shift: Monday--Friday 11:30AM-8PM EST.
Essential Duties and Responsibilities:
- Demonstrated proficiency in the following basic floor planning workflows:
- Specific Source or Universal Source Manual Flooring
- Account Portal Flooring or Day 1 Universal Source Flooring
- Universal and Specific Source Pending Follow-Up
- Review, process, and follow up on floorplan requests as required by your designated workflow in accordance with policy and procedure and within established service levels
- Meet additional weekly/monthly individual and departmental objectives as directed
- Other tasks and duties as assigned
Job Knowledge, Skills, and Abilities:
- Able to communicate with clients and team members effectively and professionally
- Client service attitude/skills
- Self-motivated, independent, and able to utilize training and resource materials
- Use Microsoft Excel, Word, and Outlook at a satisfactory pace
- Must be able to multi-task and complete projects within the deadlines given
- Must be efficient, accurate and swift with Keyboard
Minimum Requirements:
- High School Diploma/GED
- Generally, less than 2 years of experience