Posted 2 weeks ago

Patient Financial Services Representative

SSM Health Care St. Louis United States of America, MO-SSM Health St. Clare Hospital - Fenton
Onsite Full Time

Job description

It's more than a career, it's a calling. MO-SSM Health St. Clare Hospital - Fenton Worker Type: Regular Job Highlights: Monday-Friday-7:30AM-4:00PM Fully on-site position One year of experience is required Preferred experience in verifying insurance coverage, creating price estimates Registration and scheduling experience preferred. The roles require a highly organized individual with strong time management skills and professionalism. Join Our Team and make a difference every day while enjoying competitive pay, great benefits, and a supportive work environment. We offer competitive, affordable health insurance and benefits designed to support you and your family Fulfill your calling with SSM Health — apply today!

Job Summary

Responsible for determining the patient financial component for patient services. Estimates, communicates and collects the patient financial responsibility and provides patient financial counseling.

Job Responsibilities

and

Requirements

PRIMARY RESPONSIBILITIES Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility. Educates patient regarding financial assistance programs when appropriate. Obtains patient demographic information and requests financial responsibility from the patient. Determines patient qualification for coverage by third-party payer and informs financial counselor, patient or family member of status. Verifies all commercial insurance coverage, workers compensation insurance, TPL insurance and state and government programs. Documents and resolves patient concerns or inquiries that are received via telephone, mail or walk-in within an established time frame. Validates Master Patient Index according to departmental policy. Interprets physician orders. Identifies process improvement opportunities and participates in improvement plans. Works on special projects as needed. Performs other duties as assigned. EDUCATION High School diploma/GED or 10 years of work experience EXPERIENCE One year experience PHYSICAL REQUIREMENTS Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS None Department: 4406000113 Pain Management

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All

Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more. Create or login to your SSM Health Candidate Workday account to track your application progress and see real-time updates. Remember to keep a record of your login information to access your Candidate Workday account in the future! Current Employees & Contractors – please apply internally via the Career app on your Workday home page. Do not continue here. Visit here for more information.