Investigator Payment Lead
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
Job title - Site Payment Associate
Location - Bulgaria (potentially can consider applications from candidates based in Poland and Spain)
Fully sponsor dedicated
As a Site Payment Associate your ultimate responsibility will be to provide support for activities related to accurate and timely site payments.
What You Will Do:
- Review clinical trial agreements, study budgets, amendments, and other payment-related documentation to accurately capture and interpret financial requirements for system setup, including payment amounts, limits, caps, and supporting documentation requirements.
- Configure site payment information within the Investigator Payment System (IPS), ensuring data is entered accurately and in line with contractual agreements.
- Identify and appropriately set up both automated and manually triggered payment activities within the payment platform.
- Proactively investigate unclear or incomplete payment terms and work with relevant stakeholders to obtain clarification and resolve issues promptly.
- Coordinate with investigative sites to obtain, update, and maintain payee information and required financial documentation.
- Build and maintain effective working relationships with internal teams and key business partners to support payment operations.
- Ensure all payment activities are conducted in accordance with established
Your Profile:
You will ideally bring relevant pricing and investigator payments experience, along with the following qualifications and skills.
Required qualifications and experience:
- Bachelor's degree in a business, life sciences, finance, or related field, or equivalent relevant industry experience.
- Must be available to start within 4-6 weeks maximum
- Previous experience in a clinical research, financial operations, contracts, payments, or similar environment is advantageous.
- Understanding of clinical trial processes and the role of site payments within the study lifecycle is preferred.
- Strong verbal and written communication skills, with the ability to interpret and communicate contractual, financial, and operational information effectively.
- Professional fluency in English is required; additional European language skills would be beneficial.
- Advanced proficiency in Microsoft Excel, including the ability to analyse, manage, and reconcile data accurately
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply