Department: 11212 Wake Forest University Health Sciences - Infectious Diseases Status: Full time
Benefits
Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: M-F, 8-5
Pay Range
$28.55 - $42.85 Help Patients Navigate Care and Improve Lives Atrium Health Wake Forest Baptist is seeking a compassionate Patient Navigator - Human Services to support patients through complex healthcare journeys. This role serves as a bridge between patients, healthcare teams, and community resources, helping individuals overcome barriers to care, stay engaged in treatment, and access the support they need to achieve better health outcomes. Candidates with experience in HIV care, Ryan White programs, infectious disease clinics, patient advocacy, or community-based health organizations are strongly preferred. Key
Responsibilities
Connect patients to healthcare, social service, and community resources. Coordinate care alongside providers, case managers, and social workers. Identify and address barriers to treatment, including transportation, medication access, stigma, and financial challenges. Conduct patient outreach, appointment reminders, and rescheduling. Analyze no-show trends and help re-engage patients in care. Document patient interactions accurately and timely. Coordinate peer advocacy and volunteer support programs. Serve as a liaison between patients, families, healthcare teams, and community organizations. Required
Qualifications
Associate's degree in Social Work, Sociology, Psychology, Child Development, Nursing, or related field. Two years of experience in healthcare, human services, case management, patient advocacy, community outreach, or a related setting.
Preferred Qualifications
Bachelor's degree in a related field.
Experience
working with HIV/AIDS populations or within a Ryan White-funded organization or clinic.
Experience
supporting underserved and culturally diverse populations. Bilingual Spanish skills. Why Join Atrium Health Wake Forest Baptist? Make a meaningful impact on vulnerable and underserved populations. Collaborate with an interdisciplinary healthcare team. Support health equity and improve access to care. Build a rewarding career in patient advocacy, care coordination, and community health. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
Benefits
and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care