Waste Connections has an immediate opening for an IT Field Technician based in our Knoxville, TN office. This role will be responsible for supporting IT/Telecom equipment spanning across our TN, KY, GA, & AL locations. The position requires physical installation of security camera systems, IT closets; installation of routers, switches, patch panels, and more. Along with software configuration skills of routers, switches, computers, phones, and audio/video equipment. This position requires one to be self-motivated, have time management skills, and a customer first mentality. Pay Rate: $50,000+ DOE Schedule: Monday- Friday, occasional Saturdays. Starts at 8am.
Benefits
We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401(K), paid time off and more.
Preferred Qualifications
Bachelor’s Degree in Computer Science OR related field experience 2 years or more of Network Administration OR willing to learn.
Experience
working with Microsoft O365 and Office Applications Independent worker with the ability to manage multiple projects simultaneously. Strong communication, customer service, and time management skills required. Essential
Duties
and
Responsibilities
Provide tier 1 and 2 level support for workstations, including handling after-hour calls as assigned. Installation, configuration and troubleshooting of TCP/IP networking Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration and troubleshooting Maintain phone systems at multiple locations Microsoft windows end user configuration (profiles, printers, application configuration) Cisco router installation and configuration iPad, iPhone / Andriod device configuration, troubleshooting, and repair Minimum
Requirements
Coverage of field locations, multiple sites across the state. will require up to 50% travel of your work schedule including overnight stays. Demonstrated proficiency in at least four of the following areas: Windows 11 WYSE Winterms Citrix Server Telecom and VoIP phones AV – conference rooms and TVs Printers / PC laptop / desktop support Cisco / Meraki Routers / General Networking Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees. OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do. Our Opportunities BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future. LET’S REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. Bring your passion to succeed and you’ll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture. At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.