Posted 7 days ago

Site Engagement Manager

TaskUs India Private Limited India, IND - Navi Mumbai - Dreamland
Onsite Full Time
Apply on source site

Job description

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Responsibilities

and

Duties

Oversee engagement and team building End-to-end project management of events and employee engagement activities Corporate social responsibility activities [Community service, community awareness, sponsorships, and fundraising events and fund collection (if applicable)] Overall five senses experience of the site Site's overall culture champion Overall management of clubs and communities Assist with developing strategies and initiatives to promote and achieve a culture of excellence and employee engagement. Overall lead of the development and delivery of the organization’s calendar of activities. Communicate and consult with employees about the engagement concepts to ensure the organization is showing appreciation and recognition for its employees. Interact and collaborate effectively and positively with individuals of all levels of the organization. Customer Service Week activities Site wide communications, promotional materials, upcoming events and activities Assist with the development and delivery of the organization’s calendar of activities. Assist Employee Engagement Head in collecting data to support continued employee engagement initiatives. Participate in professional growth activities Assume other duties and special projects as assigned Employee Appreciation Day Community service, community awareness, sponsorships, and fundraising events and fund collection Managing Site specific Social Media Account Calendar creation/maintenance Other

Duties

Site-level Engagement for 3 sites, budget management Direct cost control for 1 to 4 sites Visit management for 1 to 4 sites Floor walks and Site experience raised by TMs Maintenance of all Event plans with budget (Project Management files) 1x1s with Site VPs/head for collab, reporting, and help needed Responsible in liquidating expenses of site engagement activities Required Knowledge and Skills Knowledge in Planning and Organizing various engagement initiatives. Has basic to advance knowledge in Digital Arts such as photography, videography and graphic design. Basic experience in production design. Must have a knowledge in financial management. Has the ability to quickly assess a given problem and quickly decide on a course of action. Can work and adapt to a fast-paced working environment. Must be flexible and open for learning. Excellent organizational skills. Good analytical thinking and negotiation skills. Must be a good team player. At least 3 years of related working experience in customer experience operations and as a management specialist A good track record of meeting and delivering targets How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/. Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name. We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.