Technical Project Manager About our Team Clinical Solutions is a technology & information solutions business focused on helping doctors, nurses, and other health care professionals. Our product portfolio spans market-leading solutions in Clinical Reference, Advanced Clinical Decision Support, Nursing, Patient Engagement and Precision Medicine. Our products aim to optimize care delivery, patient experience, and financial outcomes. About the Role As a Technical Project Manager, you will be the driving force behind successful customer deployments for Elsevier’s Mytonomy Cloud for Healthcare platform. Serving as the primary point of coordination throughout the implementation lifecycle, you will partner with health systems to translate clinical, operational, and business requirements into configured, integrated, and scalable solutions that improve patient engagement and healthcare outcomes. This role will require office presence, ideally 1-2 days per week in our Bethesda, MD office. In this highly cross-functional role, you will own end-to-end customer implementations—from project kickoff through go-live—ensuring deployments are delivered on time, within scope, and aligned with customer objectives. You will work closely with Customer Success, Clinical, Product, Marketing, and Content teams to configure customer environments, manage technical integrations with EHR systems (primarily Epic), and guide organizations through technical, operational, and clinical readiness activities. Leveraging your expertise in healthcare technology, interoperability standards, and clinical workflows, you will advise customers on integrations involving HL7, SMART on FHIR, APIs, and related technologies. You will also lead the deployment of Mytonomy Patient

Experience

Cloud, oversee testing and validation activities, coordinate stakeholder communications and training programs, and ensure clinical teams are prepared for a successful launch. The ideal candidate combines strong healthcare IT implementation experience, project management discipline, and excellent communication skills with a passion for helping healthcare organizations adopt innovative technology solutions. If you thrive at the intersection of healthcare, technology, and customer success and enjoy leading complex projects that create measurable value for both patients and clinicians, this role offers an opportunity to make a meaningful impact. Roles &

Responsibilities

Strong communication skills to help customers translate business requirements to technical and workflow requirements Strong Project Management skills to drive implementations to successful go-live using internal tools such as Asana Deep understanding of Epic workflows in hospital and ambulatory settings from either the clinical end-user perspective or application-level experience. Advise customers on how to integrate with Mytonomy’s platform via HL7, SMART on FHIR, APIs, and more. Use Mytonomy’s internal tools to configure customer systems and integrations Work with CS and Clinical teams to map content between Mytonomy’s platform and customer EHR systems (primarily Epic). Share feedback and data with the product team to influence product enhancements and new features Coordinate with internal content teams to track the progress of content development and localization for client deployments. Ensure training materials and how-to guides are created and distributed to clinical staff prior to go-live Collaborate with the Customer Success Director during implementation to ensure on-time project delivery and alignment with customer business objectives, maintaining clear documentation throughout the transition to ensure operational continuity.

Requirements

2–5 years of experience in healthcare IT implementation, EHR deployment, or a closely related field Exceptional written and verbal communication skills, with the ability to translate technical concepts for clinical and operational audiences Demonstrated project management skills, with the ability to manage multiple concurrent workstreams and drive implementations to successful go-live Proficiency with project management tools such as Asana Strong familiarity with Epic workflows in hospital and ambulatory settings; Epic certification or hands-on configuration experience strongly preferred

Experience

working with healthcare technology partners and integration tools (e.g., Redox, HL7, SMART on FHIR) is a plus Bachelor’s degree in a technical, scientific, or healthcare-related discipline Location & Reporting This role can be located in our Bethesda, MD office or remote, with a preference for candidates within 50 miles of the Bethesda office. This position will report to the Senior Customer Success Director. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive About the Business A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. U.S. National Base

Pay Range

$78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers