Posted 1 day ago
AI Lead, Flex Creative Team
Job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About our team The Global Creative team within Marketing is responsible for our brand and marketing creative. From building brand awareness campaigns to designing experiences like Dreamforce, our multi-faceted team does it all. We are a collection of thinkers, makers, and doers, whose sole purpose is to bring the brand to life across our incredible portfolio of work. In the Mexico City (MXC) office, we are pioneering Agentic Creativity. We don't wait for the story to find us—we build it. Every campaign, experience, system, and moment we create is how Salesforce shows up in the world. We embrace AI as a creative partner and a force multiplier across everything we make, learning fast and using intelligent systems to imagine bigger and scale without losing craft. We believe that the most powerful experiences don't explain—they prove. Show, Don't Tell. About this role We are seeking an AI Lead, Creative Technology & Systems to serve as the primary innovation engine and technical director for advanced visual workflows across the MXC node. Combining a deep background in commercial film/agency production with cutting-edge expertise in generative tools, this role transcends traditional post-production. Reporting directly to the Senior Manager of Motion Design, you will oversee the intersection of director-level visual craft and automated generation. You will be responsible for building, scaling, and curating next-generation production pipelines—from rapid concepting and generative video creation to high-end finishing—ensuring that every asset generated across motion and static touchpoints hits a commercial, cinematic 4K standard at enterprise speed. What you will do: Cinematic Generative Artistry: Conceptualize and produce disruptive visual content, blending cinematic aesthetics, photorealistic imagery, and storytelling with generative technologies. Advanced Prompting & Image Pipeline Engineering: Master advanced prompt engineering and generation workflows using Midjourney, ChatGPT, Kling, and ComfyUI to produce high-impact brand visuals and video sequences. End-to-End Visual Direction & Finishing: Translate complex briefs into comprehensive visual narratives, overseeing art direction, style prototyping, and quality control to eliminate temporal glitches and maintain visual coherence across all outputs. Cross-Disciplinary Production Engine: Act as a force multiplier for the entire MXC cell, executing motion concepts, campaign key visuals, and rapid visual ideation to support both static and motion design workstreams. AI Stack Custody & Workflow Innovation: Continuously test, deploy, and document emerging generative tools, managing team licensing and integrating new platforms to maintain a 30% pipeline acceleration. What experience you have: 7+ Years of Film Direction & Generative Artistry: Proven track record as a Commercial Director, Head of AI, or Lead AI Artist within top-tier production houses or creative agency environments. Deep Generative AI Command: Hands-on mastery of leading AI tools—including Midjourney, Kling, ChatGPT, Runway, and node-based setups like ComfyUI—for photorealistic image generation and video synthesis. Hybrid Art Direction & Storytelling: Exceptional visual literacy with a strong background in art direction, framing, lighting, color theory, and cinematic storytelling. Production & Agency Fluency: Demonstrated ability to collaborate directly with creative teams, translate abstract ideas into technical workflows, and deliver under tight enterprise timelines. Executive Communication: Professional fluency in English to articulate visual choices, document generative workflows, and align technical strategies with global stakeholders. Why you are excited about this role: You are highly motivated and a self-starter. You are efficient and organized in your work. You love working collaboratively to bring big ideas to life. You want to be at the forefront of the Agentic Creativity revolution. Why we are excited about you: You are an inspiring, positive, force of nature. You are always bringing new ideas to the table. You are passionate for design and keen to grow and take on new challenges to further professional development. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
Skills and functions
- Customer Support
- Marketing