Position Summary As the AI Operations, Analysis & Project Management Manager, you will drive operational excellence across AI initiatives by leading process analysis, governance, and cross-functional project execution throughout the SEAO region. Working closely with RHQ, regional stakeholders, and business teams, you will analyze current operating models, identify productivity opportunities, standardize processes, and coordinate AI initiatives from planning through execution. You will also oversee operational governance, performance tracking, and reporting to ensure AI programs deliver measurable business value. Role and

Responsibilities

Process Analysis & Continuous Improvement Conduct organization, process, task, and FTE analyses to identify productivity improvement opportunities. Analyze existing business processes and recommend scalable, standardized ways of working across the SEAO region. Develop process documentation, SOPs, governance frameworks, and operational guidelines. Support process redesign initiatives to improve operational efficiency and AI adoption. Project & Program Management Coordinate regional AI initiatives from planning through implementation, ensuring milestones, timelines, dependencies, and risks are effectively managed. Partner with business stakeholders to translate business needs into structured project plans and execution roadmaps. Monitor project performance, prepare executive updates, and recommend corrective actions where required. Support regional AI transformation initiatives through structured governance and project coordination. Governance & Operations Manage AI operational governance, including user access, platform administration, and token utilization across regional AI solutions. Monitor AI platform usage and operational performance to optimize resource allocation and adoption. Ensure governance processes comply with organizational policies and regional standards. Support operational readiness for new AI tools, initiatives, and system enhancements. Performance Insights & Stakeholder Management Develop dashboards and reporting to monitor productivity, adoption, operational performance, and project outcomes. Analyze trends and recommend opportunities to improve AI utilization and operational effectiveness. Collaborate with regional stakeholders to align priorities, resolve issues, and drive successful project delivery. Prepare presentations and structured updates for leadership and regional governance forums. Skills and

Qualifications

~10 years of experience in project management, business analysis, process improvement, operations excellence, digital transformation, or related disciplines.

Experience

conducting process mapping, workflow analysis, and business process redesign. Strong project management experience across multiple concurrent initiatives.

Experience

building dashboards and analyzing operational or business performance metrics. Strong analytical, problem-solving, and stakeholder management capabilities.

Experience

preparing executive presentations and management reports.

Experience

supporting regional or multinational organizations is highly preferred. Exposure to AI, automation, or digital transformation initiatives is advantageous. Familiarity with project management methodologies (Agile, Waterfall, Hybrid) is preferred. If you’re someone who enjoys bringing structure to complexity, improving the way teams work, and turning ideas into well-executed projects while partnering with stakeholders across the region, we’d love to hear from you. * Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. Job Alerts: If you would like to be notified of new opportunities when they are posted, please click here. You will be asked to create an account first if you do not already have one. Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).