This position is responsible for prioritizing, creating, and completing non-stock and stock new item requests for the sales team and our customers. Works closely with various internal partners including Sales, PCM, Risk, Quality and Regulatory to ensure items are created promptly and accurately. Works closely with Supplier Partners to capture and ensure accuracy of all products and regulatory related information to ensure the company remains compliant. Ensures customer satisfaction by completing item set up within the required KPI’s. Maintains online databases with all product and supplier information for our corporate quality processes and auditing. KEY RESPONSIBILITIES: 50% - New Item Creation Manages stock and non-stock item requests based on the request of customers and sales team. Coordinates with Supplier Partners, Inventory Management, Sales, and Product Category Management to confirm inventory levels on Sales Rep requests as needed. Works with supplier partners to obtain all item details and ensures all information is accurate including acquisition cost, item description, and value attainment for item creation/updates. Obtains all regulatory details needed for item creation through various methods such as contacting the supplier directly, researching FDA websites/databases, supplier websites, and performing google searches. Regulatory details include all FDA Medical Device, Pharmaceutical and OSHA related information such as SDS, shipping and storage requirements, National Drug Code’s, Global Trade Identification Numbers, and all other required regulatory details needed to complete item setup. Determines all appropriate internal product category coding, tax code, and shipping type for each item they create. Keys all information gathered into PIX system to initiate item and store all corresponding information in the PIX forms. 30% - Item Updates Assists internal teams to address questions regarding items recently created. 15% - Auditing Maintains online databases with all product and supplier information for our corporate quality processes and auditing. Assist internal regulatory team with monthly reporting. Participates in all internal and external ISO audits as needed. Ensures customer satisfaction by completing items set up with the required KPI’s. 5% - Performing other duties and special projects as required. SPECIFIC KNOWLEDGE & SKILLS: Proficient in Microsoft Outlook, Word, and Excel preferred. Must have strong communication skills. Extremely detail oriented. Ability to multi-task. GENERAL SKILLS & COMPETENCIES: Strong time management skills and the ability to prioritize work and meet deadlines Very good attention to detail and accuracy Customer service oriented and the ability to work with complex issues Ability to plan and arrange activities Very good interpersonal communication skills Very good written and verbal communication skills Ability to maintain confidential and highly sensitive information Ability to work in a team environment Ability to multi-task Ability to manage conflict Capacity to work effectively under pressure Establish productive working relationships at multiple levels within the organization MINIMUM WORK EXPERIENCE: Typically 3 or more years of related experience. PREFERRED EDUCATION: Typically High School education, vocational training and/or on-the-job training. Bachelor’s degree preferred. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. Typically, to advance to a new job level, TSMs must demonstrate professional behavior and should consistently be at the high-end of meets expectations or consistently exceed expectations. The posted range for this position is $37,735 to $58,962 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process. Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk Australia and New Zealand Candidates: APACCareers@henryscheinone.com Malaysia Candidates: CNHR@henryschein.com Italy Candidates: risorse.umane@henryschein.it It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.