David Kennedy Recruitment has forged a strategic partnership with a reputable and fast-growing brand dedicated to serving European golf enthusiasts by facilitating convenient access to golf clubs. As part of their expansion plans, they are seeking passionate individuals to join them as a Customer Service Representative (Retail) at Faro Airport, Portugal.

Position: Customer Service Representative (Retail)

Location: Faro Airport, Portugal

Work model: On-site

Employment type: Full-time – perm contract.

RESPONSIBILITIES:

• Welcome customers and provide friendly and professional service
• Manage golf club collections, rentals and returns
• Process customer bookings and payments accurately
• Respond to customer enquiries and provide information about rental services
• Check and prepare golf equipment before collection
• Ensure returned equipment is processed and stored correctly
• Maintain a clean, organised and presentable shop environment
• Support smooth day-to-day store operations during busy periods.

REQUIREMENTS:

• Fluent/Native in English (C1), both written and oral.
• Previous retail or customer service experience (Customer Facing is highly advantageous) as well as a high level of interest or knowledge of Golf
• Strong communication and interpersonal skills
• Customer-focused with a friendly and professional approach
• Reliable, organised and comfortable working independently
• Ability to work efficiently within a busy airport environment
• Flexible to work rostered shifts, including weekends when required
• Eligible to live and work in Portugal
• Able to commute reliably to Faro Airport.

BENEFITS:

• Opportunity to join a growing, customer-focused company
• Supportive and collaborative working environment
• Flexibility in work arrangements.