Job Title Solution and Key Account Manager Job Description Join Philips in a highly strategic role as a Senior Key Account & Solution Manager, where you will drive growth and innovation in the healthcare sector across Thailand. Based in Bangkok, this senior leadership position is pivotal for advancing Philips' presence in the region, requiring a seasoned professional with extensive experience in healthcare strategies and executive-level decision-making. As a direct report to the Country Leader for Health Systems, you will spearhead transformative initiatives aimed at enhancing client relationships, maximizing key account potential, and delivering sustainable growth. Your expertise in market insights and strategic foresight will be critical to navigating complex business landscapes and aligning our operations with global best practices. This position demands exceptional leadership skills to mentor and inspire teams, fostering a culture of excellence and collaboration while ensuring compliance with Philips' high standards of integrity. Your role: Formulates the future strategic directions within the domain, analyses current trends, identifies potential opportunities, and challenges, and develops strategies to drive growth and achieve long-term objectives. Evaluates the relevance of key accounts for the company by assessing the value of new developments and identifying new opportunities, ensuring that each account's potential is maximized. Analyses market trends, understands customer needs, monitors global developments related to key accounts that are crucial for the business, evaluates how these changes might affect the company's strategy, operations, and overall objectives to ensure alignment with business goals. Executes customized strategic account plans that align precisely with the unique objectives and requirements of each key account, ensuring targeted initiatives and actions drive mutual growth and satisfaction. Addresses and resolves moderate to high-complex issues or conflicts with key accounts promptly, ensuring that customer satisfaction remains high and maintaining strong, positive relationships. Acts as the main point of contact between key accounts and internal teams, ensures seamless communication, coordinates efforts across departments and delivers tailored solutions to maintain customer satisfaction and strengthen business relationships. Develops, builds, and strengthens long-term relationships with stakeholders, and manages and oversees the budget for key accounts, ensuring financial goals are achieved and resources are allocated efficiently to optimize performance and meet customer needs. Stays updated on market trends, competition, technological advancements, customer dynamics and societal changes related to key accounts, demonstrating a thorough understanding of the company's position and business interests, ensuring regular updates to sales data in the Customer Relationship Management System in line with Company policies and KPI's. Ensures full compliance with Philips' business processes, quality standards, and regulatory requirements, maintaining the highest levels of business integrity and conduct, which safeguards the company's reputation. Provides guidance, mentorship, and support to junior professionals, nurtures their professional development, and facilitates collaboration and knowledge sharing across the team. You're the right fit if: Extensive experience (10+ years) in the healthcare industry, with proven strategic leadership skills and a minimum of 5 years in senior management. Exceptional interpersonal and communication abilities, with a track record of influencing senior-level stakeholders. Demonstrated expertise in strategic planning, market analysis, and delivering impactful results. Comprehensive understanding of the healthcare market in Thailand is essential. Proven ability to navigate complex business environments and thrive in a multinational corporation setting. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights