Work Flexibility: Hybrid or Onsite Schedule: Monday - Friday, 8AM - 4PM Overtime may be needed based on business need. As a Senior Product Quality Engineering Technician, you will perform complaint investigations and root cause analyses on products returned from the field while documenting findings, probable failure modes, and recommendations for improvement. What you will do: Investigate product complaints and failure trends, identify root causes, and document findings. Troubleshoot electrical and mechanical product issues and support problem-solving activities. Review returned products, verify customer complaints, and communicate findings to Quality Engineers and cross-functional partners. Support risk assessments, quality investigations, and regulatory requirements. Identify opportunities for product, process, and quality improvements. Build strong working relationships across Quality, Regulatory, Engineering, and Operations teams. Support testing and validation activities related to product and process changes. Ensure compliance with Quality System requirements and provide support on team initiatives as needed. What you need: Required High school Diploma or GED equivalent. At least 5 years of professional technical experiences, preferably in medical device or regulated industries. Strong mechanical and/or electrical troubleshooting and problem-solving skills Ability to investigate, document, and communicate findings effectively Strong attention to detail and organizational skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to work independently, manage priorities, and adapt to changing needs Ability to lift up to 50 lbs. occasionally Preferred Experience performing failure analysis, root cause investigations, or product testing Familiarity with electrical terminology, hand tools, test equipment, and inspection techniques Experience working with medical devices or in a laboratory testing environment Hands-on experience with PCBAs, wire harnesses, AC/DC power systems, embedded software, or other electronic systems $35.12 - $49.37 USD Hourly plus bonus eligible + benefits. Travel Percentage: 0% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.