JOB DESCRIPTION: Main Responsibilities:* The position serves as the primary contact for clarifying reagent report interpretation and troubleshooting; providing reagent correlation and application; as well as technical education for customers before and after instrument installation. It also provides support to the sales and service team for business growth. The main job responsibility will be: Deliver Customer Operator training in Abbott facilities or on-site Perform new instrument and assay implementations through to Test of Record On-site assay investigation, troubleshooting and operator training and coaching Skills & Experience Required:* Bachelor degree in medical / electrical / mechanical or medical technology is preferred Proven track record in a Diagnostic laboratory or similar position, supported by management and customer references preferred or Graduate entry program. Successful engagement with customers, specifically lab staff. Technical Assay and system expert for product line responsibility Highly developed communication skills and ability to demonstrate empathy and engagement with customers Ability to identify and drive resolution of issues Strong experience in use of analytical tools and software Knowledge of laboratory accreditation requirements is a plus. The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: CRLB Core Lab LOCATION: Taiwan > Kaohsiung : Shi-Wei Financial Center ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Not specified MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter