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Posted 1 week ago
Account Manager, Latin America
Job description
Are you experienced in B2B sales of data solutions in the petrochemical industry? Are you a results-oriented Account Manager? About the Business At ICIS, our mission is to optimize the world’s resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link below. Independent Commodity Intelligence Services | ICIS About our Team Are you looking to join a high-performance sales organization? Our sales team is primarily focused on organizing a strategic approach to understand the true value we bring to our customers, expanding and strengthening the breadth and depth of our relationships, ultimately retaining existing revenue and generating new business through upsell and sell of additional products and services in the commodities markets. About the Role As an Account Manager Latin America, your purpose is to oversee and manage a portfolio of high-value clients. You will build deep relationships, understand their business needs, and provide strategic solutions to meet their goals. With your exceptional communication and negotiation skills, you will ensure client satisfaction and revenue growth for the company. Responsibilities Building and maintaining lasting relationships with clients through regular communication and meetings. Cultivating customer connections by building compelling, lasting relationships by engaging with key decision-makers, fostering trust, and ensuring loyalty Understanding customer needs proactively learning and leading with insight to grasp customer workflows, delivering exceptional value Enhancing engagement via diverse channels such as phone, email, social media, video, regular onsite visits and monthly travel to specific clients. Requirements Demonstrate success in managing, retaining, and growing revenue, with a sense of accountability for achieving sales results. Be inquisitive and unafraid to question the status quo, dedicated to improving customer outcomes. Build world-class customer experiences, coupled with excellent communication skills, both verbal and written. Be flexible and adaptable to the dynamic market, customer needs, and business landscape. Working effectively under pressure, being available for international travel. Having experience in working with CRM systems, Salesforce.com Self-motivation, and competitiveness, along with an entrepreneurial spirit for creative problem-solving Being fluent in English and advanced in Spanish *This is a Hybrid position in São Paulo, Brasil We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers