Posted 23 hours ago

Service Team Leader

FIABB ABB Oy Finland, Helsinki, Uusimaa, Finland
Onsite Full Time

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Drives Service Operations Manager __ Your role and responsibilities We are looking for a Field Service Team Leader, Drives Operations at ABB Motion Services. Our service division consists of 150 professionals across the country. Motion Services division has the leading expertise in drives, motors and generators life cycle management. In this role, you will have the opportunity to lead and develop drives field service team consisting of highly skilled field service engineers. You will also showcase your ambition by placing customers first and making quality happen. Team Leader will exceed customer expectations with seamless co-operation and collaboration with sales, operations and solutions. You will join a talented and high performing team, where you will be able to thrive. Are you motivated by new technology and continuous development? Do you take strong ownership and have ambition to explore new areas and deliver growth? If so, we encourage you to apply. The location for the position is Helsinki. This role requires weekly attendance at the Helsinki office. You will be mainly accountable for: Profit and loss responsibilities including revenue and profitability targets Responsibility for sustainable and effective planning and organization of work. Ensuring the successful delivery of customer projects on time and to a high standard with together with your team People Leadership & Development: Ensuring team is properly organized, staffed and directed Developing talent, reviewing organizational effectiveness, performing competence assessments and continuously upgrading skills across the team Driving continuous improvement and development activities for processes and tools Contributing to Health, Safety & Environment across the organization Qualifications for the role Knowledge of power electronics, frequency converters, drives systems, motors, and generators Self-driven and proactive working approach, with a customer-oriented mindset Experience in customer service or other frontline operations Excellent interpersonal and communication skills Open attitude towards new business opportunities Fluent written and spoken communication skills in Finnish and English B. Sc. or M.Sc. degree in a relevant field Qualification as an electrical professional under the Finnish Electrical Safety Act is an advantage Knowledge of SAP ERP, Salesforce and Business Online is an advantage More about us ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. Please apply for the position by August 30, 2026. We look forward to receiving your application. For more information, please contact Drives Service Operations Manager, Ville Paasolainen, tel. +358 46 922 4389. Ville is available on the following times: 10.8., 10.00 – 11.00 17.8., 10.00 – 11.00 24.8., 10.00 – 11.00 The work model for the role is: hybrid #LI-Hybrid Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe. Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB. We care At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do. We grow We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings. How to apply Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

Skills and functions

  • Operations