Posted 5 days ago

Patient Account Representative II

SSM-SLUH, Inc United States of America, MO-REMOTE
Remote Full Time
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Job description

It's more than a career, it's a calling. MO-REMOTE Worker Type: Regular Job Highlights: This is a full-time, day-shift position working Monday-Friday from 8:30AM-5:00PM. The role requires one year of experience in medical authorization, coding or health finance experience. The candidate must reside within 2 hours from the hospital location.

Job Summary

Responsible for processing patient accounts.

Duties

may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. May work in multiple functional areas.

Job Responsibilities

and

Requirements

PRIMARY RESPONSIBILITIES Processes the insurance component of a patient's obligation using the third party claims processing and payment rules. Bills claims appropriately. Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts. Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers. Identifies process improvement opportunities and participates in improvement plans. Works on special projects as needed. May review the work of others. Performs other duties as assigned. EDUCATION High School diploma/GED or 10 years of work experience EXPERIENCE One year experience PHYSICAL REQUIREMENTS Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS None Department: 2064000037 Outpatient Services

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All

Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more. Please note that after August 29, 2026 your Candidate Workday account will be accessed at a new location - Future Candidate Home. Please use this link after that date and update any bookmarks at that time. Create or login to your SSM Health Candidate Workday account to track your application progress and see real-time updates. Remember to keep a record of your login information to access your Candidate Workday account in the future! Current Employees & Contractors – please apply internally via the Career app on your Workday home page. Do not continue here. Visit here for more information.