Tech Lead - Infrastructure Services S Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description

Responsibilities

Storage: Primary NetApp Storage Cluster-Mode Administration.

Experience

with monitoring and performance tuning of NetApp AFF & FAS Arrays.

Experience

with capacity planning and storage allocation forecasting. Working

Experience

on NetApp Snap Center, Storage Grid, Active IQ, Grafana Harvest. Working experience with NetApp Code upgrades. Knowledge of VMware vCenter administration. Knowledge of DELL-EMC ECS. Working

Experience

on Brocade/CISCO SAN Switches and zoning. Working with an enterprise-wide, Disaster-Recovery environment. Understanding Linux and Windows Operating Systems. Proficiency in PowerShell scripting and automation. Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks. Interactions with all levels of the organization and with external clients and Vendors. Ability to plan and prioritize work and meet project deadlines. Must be self-motivated and work well with other groups. Excellent communication skills (oral and written), interpersonal, and organizational skills are required. Having Good Knowledge on scripting. Having hands-on experience on cloud platforms and automation. Backup:

Experience

in managing Power Protect Data Manager (PPDM) Data Protection Environments. Hands-on experience with EMC Data Domain Administration. Working knowledge on NDMP backups. Analyze backup software performance and monitoring of scheduled backups to ensure success or take remedial action for failures. Configure backup policy for new backup clients. Manage and resolve Data restore requirements.

Qualifications

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering Certifications AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS) Required Skills Backup Recovery, Backup Recovery, Backup Solutions, Backup Storage, Block Storage, Cloud Storage, Database Storage, Dell EMC Storage, EMC Data Domain, EMC SAN Storage, File Storage, Netapp Storage Area Network (SAN) Administration, NetApp Storage Systems, Network-Attached Storage (NAS), Network Storage, SAN Storage, Storage Architecture, Storage Area Network (SAN), Storage Area Network (SAN) Management, Storage Arrays, Storage Design, Storage Infrastructure, Storage Management, Storage Migration, Storage Performance {+ 3 more} Language English Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Infrastructure Services S

Remote Type

- Hybrid

Work Shift

- Day Job (Mexico) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow. Genpact never asks applicants to pay to be part of our hiring process. If you get an email asking you to purchase a starter kit, equipment, or training, or pay to apply for a job, please assume this is a scam.