Summary Job Description: Receptionist/Scheduler Part-Time, 1st Shift BHCOR-Clinic I Corbin, KY Our outpatient specialty clinics provide comprehensive physician services to patients across southeastern Kentucky. We serve individuals of all ages—from newborns and children to adolescents, adults, and seniors—offering care tailored to their unique needs. The patient population varies based on the availability of specialty physicians, ensuring access to expert care in areas such as cardiology, pediatrics, endocrinology, and more. These clinics are designed to deliver high-quality, specialized healthcare in a convenient outpatient setting. Primarily responsible for greeting and interacting appropriately with patients. Providing patient redirection when necessary, obtaining necessary consent forms and other admission or daily paperwork, informing clinicians that patients are present, answering the phones, scheduling patients, making reminder phone calls to patients, and performing clerical duties as assigned. Responsible for gathering performance improvement data for assigned programs. Must be highly organized and stay calm in stressful situations. Description: Schedule, reschedule, and cancel patient appointments accurately and efficiently. Answer phones, relay messages, and communicate patient information to appropriate staff. Collect copayments and obtain required insurance authorizations and referrals. Maintain scheduling systems, enter physician orders, and access electronic medical records. Coordinate scheduling changes and communicate updates with providers and departments. Provide clerical support while maintaining accurate records and documentation. Participate in required training and support departmental operations. Follow Baptist Health policies, safety standards, infection prevention, and emergency preparedness procedures. Requirements: High School diploma or GED required. Minimum of two (2) years of related clerical, scheduling, customer service, or healthcare office experience required. Benefits: Health, Vision, Dental and Pet Insurance Tuition Reimbursement up to $6,000 annually Company paid Maternity and Paternity Leave Bereavement Leave (includes pets) PTO Sell Back Program Compassionate Leave Sharing Program (PTO Donation) Employee Support Fund, for employees in need of emergency financial support Retirement with Company Match Identity Theft Protection 5 days of Paid Time Off available upon hire If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians. EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing. NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. 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