This is a Hybrid role with a requirement to work from the Carmel, IN office twice a week, Thursdays are mandatory in-office days. Shift: Monday--Friday 11:30AM-8PM EST.

Essential Duties and Responsibilities:

• Demonstrated proficiency in the following basic floor planning workflows:
• Specific Source or Universal Source Manual Flooring
• Account Portal Flooring or Day 1 Universal Source Flooring
• Universal and Specific Source Pending Follow-Up
• Review, process, and follow up on floorplan requests as required by your designated workflow in accordance with policy and procedure and within established service levels
• Meet additional weekly/monthly individual and departmental objectives as directed
• Other tasks and duties as assigned

Job Knowledge, Skills, and Abilities:

• Able to communicate with clients and team members effectively and professionally
• Client service attitude/skills
• Self-motivated, independent, and able to utilize training and resource materials
• Use Microsoft Excel, Word, and Outlook at a satisfactory pace
• Must be able to multi-task and complete projects within the deadlines given
• Must be efficient, accurate and swift with Keyboard

Minimum Requirements:

• High School Diploma/GED
• Generally, less than 2 years of experience