workday
Posted 3 weeks ago
Professional Service - Senior Consultant
Job description
Job Description: We Are Omnissa! Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you. At Omnissa, we are committed to maintaining a fair, consistent, and secure hiring process for all candidates. As part of this approach, we use standard interview and verification practices designed to ensure alignment and protect both candidates and the organization. These practices are applied thoughtfully and with respect for candidate privacy. What is the opportunity?: Professional Services team is key to helping customers maximize the value of their investment in Omnissa Technology and achieve their business and IT goals. As a Technical Consultant, you will provide technical leadership in clarifying customer expectations, defining requirements, implementing technology, verification, deployment, and operational enhancement. Technical Consultants also collaborate cross-functionally with internal teams including Sales, Pre-Sales, Technical Account Managers, Product Management, and Global Support. Through this collaboration, you will contribute to a unified support approach that delivers consistent value and drives long-term customer success across the organization. What will you bring to Omnissa? [Mandatory] 5+ years of experience as a Technical Consultant or equivalent role Working knowledge of virtual desktop infrastructure (VDI) solutions or Digital Workspace solutions such as Horizon, Workspace One, Citrix, and Microsoft (Intune)
Experience
with major enterprise platforms such as vSphere, Nutanix, AWS, and Azure Strong relationship-building and facilitation skills in working with enterprise customers Ability to take initiative, identify challenges, and drive effective solutions Effective cross-functional collaboration with internal teams such as Sales, Pre-Sales, Technical Account Managers, Product Management, Global Support, and Customer Success Excellent presentation, deliverable creation, and active listening skills
Experience
in designing large-scale IT environments or mission-critical infrastructure Native level Japanese [Preferred] Practical experience in designing and deploying Omnissa products at a system integrator Practical experience in IT operations and management at an enterprise company
Experience
with operating systems (Windows/Linux/Android/iOS), identity management, networking, security, and Zero Trust Business level English Location: Grand Tokyo South Tower 7F, Marunouchi 1-9-2, Chiyoda-ku, Tokyo Location Type: HYBRID Omnissa is the digital work platform leader, trusted by thousands of organizations worldwide as the former VMware End-User Computing business. We make digital work, work – for businesses and their people. No painful IT processes or productivity trade-offs. Instead, a seamlessly delivered digital employee experience that simplifies work. Our comprehensive digital work platform enables IT teams to provide secure, personalized experiences for every employee, on any device. Omnissa unifies, automates, and efficiently scales the digital workspace. By empowering employees to do their best work, anywhere, we help workforces everywhere unlock exponential business value. All is made possible with the Omnissa™ Platform, the first AI-driven digital work platform for smart, seamless, and secure work experiences from anywhere. It integrates multiple industry-leading solutions across Unified Endpoint Management, Virtual Desktops and Apps, Digital Employee Experience, and Security and Compliance. By continuously adapting to users’ work styles, Omnissa optimizes user experience, security, IT operations and costs. Recognized as 2025 Digital Workplace Company of the Year 2025 InfoWorld Awards Finalist – App Volumes RemoteTech Breakthrough Award Winner – Digital Workplace Company of the Year CRN Product of the Year Finalist – Omnissa Horizon (DaaS) Omnissa is committed to building a workforce that reflects the communities we serve across the globe. We believe this brings unique perspectives, experiences, and ideas, which are essential for driving innovation and achieving business success. We hire based on merit and with equal opportunity for all.
Skills and functions
- Aws
- Azure
- Customer Support
- Product Management