Posted 11 weeks ago

Associate Computer Operator

Altera Digital Health Inc. United States of America, Office - Raleigh-North Hills (Wake, NC)
Onsite Full Time

Job description

Role: Associate Computer Operator – Junior IT Operations Support Location: Fully onsite in Raleigh, North Carolina (Wake County). Schedule: Monday through Friday, 8:00 AM – 5:00 PM. Key

Responsibilities

& Environment: Monitor and support the efficient functioning of computer hardware and systems. Assist with shipping, receiving, inventory tracking, and asset management of IT equipment. Assign systems and maintain accurate hardware and equipment records. Provide basic troubleshooting and escalation support for hardware and system-related issues. Maintain recording logs, documentation, and operational records. Support security access processes and user setup activities. Perform equipment maintenance and coordinate replacements as needed. Work in a structured, customer-oriented, and detail-driven environment. Operate independently while managing daily operational responsibilities. Candidate

Requirements

Experience

1–2 years of experience in IT support, computer operations, inventory coordination, or related technical support roles. Technical Skills: General knowledge of Windows operating systems Basic understanding of computer hardware and peripheral equipment Familiarity with inventory systems and asset tracking Basic troubleshooting and technical support skills Preferred Background: Retail or customer service-oriented experience Housing industry experience is a plus

Experience

handling shipping and receiving processes Core Competencies: Strong attention to detail Customer service mindset Ability to work independently Organizational and multitasking skills Reliability and accountability Opportunity for the Candidate: The role provides hands-on experience with hardware management, system support, inventory processes, and day-to-day IT operations in a professional onsite environment. At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities. Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at HarrisTalentAcquisition@harriscomputer.com. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status. Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.

Skills and functions

  • Customer Support