workday
Posted 5 days ago
Product Design Manager, International
Job description
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We’re seeking a versatile Product Design Manager to lead our International design team in shaping the tools and workflows that help legal professionals plan, manage, and deliver high-quality legal work across global regions. You’ll guide design across both the business and practice of law, ensuring Clio feels purpose-built for how firms operate in their local markets. As part of our global expansion strategy, this role will be pivotal in delivering market-winning offerings across EMEA, APAC, LATAM, and North America—exceeding international customer expectations through AI-driven experiences and expanding product-market fit in emerging regions. You’ll also help advance the design organization’s maturity and capability to deliver globally scalable, localized product experiences. You’ll play a critical leadership role in Clio’s maturing Product Design & Research organization. You’ll shape experience strategy, nurture a high-performing team, and partner closely with Product and Engineering to deliver trusted, human-centered experiences at scale. This role is available to candidates across the United States or Canada (excluding Quebec) in a remote capacity. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum two days per week for our Anchor Days. What you’ll do Define and drive the experience strategy for internationalization and localization, ensuring Clio’s products are intuitive, compliant, and relevant across global markets. Leverage regional research and market insights to inform design priorities and ensure products meet the needs of diverse legal systems and customer contexts. Manage and mentor a talented group of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth. Champion user-centered design by embedding research and data-informed practices into the product development process. Collaborate cross-functionally with Product, Engineering, Research, Data Science, Marketing, and Customer Success to deliver cohesive, valuable experiences. Influence product direction through clear communication of design rationale, insights, and tradeoffs with stakeholders at all levels. Plan and allocate resources effectively to ensure the team is equipped to meet delivery goals and drive long-term strategic impact. Hire and develop exceptional talent through feedback, coaching, and performance development. What you bring 7+ years of product design experience, including SaaS or complex platform environments.
Experience
designing scalable, internationalized products that support multiple languages, currencies, and regulatory requirements. Skilled in localizing experiences to reflect cultural and regulatory nuances across markets. 5+ years of experience leading and managing product design teams. A proven track record of shipping high-quality, user-centered products at scale. Deep expertise in user research, interaction design, and systems thinking. Demonstrated ability to connect design strategy to business and customer outcomes.
Experience
leading complex cross-functional initiatives with agility and influence. A coaching mindset—able to build trust, grow talent, and lead through ambiguity. Proficiency with modern design and collaboration tools (Figma, Miro, etc.). Strong understanding of accessibility standards (WCAG) and inclusive design principles.
Experience
working in fast-paced, iterative product development environments. Growth mindset when it comes to process improvement and new technologies, especially AI. Nice to have:
Experience
designing for enterprise or regulated industries (e.g., legal, healthcare, finance). Familiarity with AI-assisted workflows, automation, or personalization in product design.
Experience
contributing to or evolving platform-level systems in multi-product environments. If you’re excited about transforming how lawyers deliver legal services, and want to lead a team designing intelligent, intuitive, and impactful experiences, we’d love to hear from you. This is a new role. What you will find here: Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. Flexible time off policy, with an encouraged 20 days off per year. $2000 annual counseling benefit RRSP matching and RESP contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range for this role is $188,000 to $282,000 USD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through official @clio.com email addresses. About Clio Clio is on a mission to transform the legal experience for all. Clio is the global leader in legal AI, building the platform that powers the future of legal work. With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work—from knowledge and insight to execution and outcomes. At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action. By combining Clio’s core product suite with Clio Work and AI-native capabilities, the platform turns information into insight and insight into action. As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio. Backed by industry-leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact. Clio’s leadership and momentum have been recognized globally. In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide. We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies. We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists. Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges. Join Clio and help define the future of legal work through AI. Learn more at clio.com/careers.
Skills and functions
- Customer Support
- Data Science
- Marketing