Job Description Summary -Provide administrative support and purchasing expertise to ensure the timely provision of services for effective and efficient maintenance Job Description Major accountabilities: General administrative support: Deals with complex administrative and organizational assignments independently and takes care of general administrative tasks. Involved in strategic planning processes. Interaction: Informs, advises and supports the team and associates from outside the team on processes, guidelines services that are specific to the department. Accommodates customer’s specific needs. Work processes in own area of responsibility: Initiates new processes or modification of processes and coordinates the introduction of new or modified processes. Handling of administrative projects: Acts as project coordinator/manager for administrative projects (design, planning, implementation, communication, etc.) -Supervisory tasks: Mentors temporary employees or apprentices or assumes a limited project coordination/management role. Proactively engage stakeholders to ensure that on site client’s expectations are met through high levels of customer service -Effectively manage service vendor to ensure an on time deliverable system. 24/7 emergency call support and site attendance is required. Flexibility and ownership of the overall operations. Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt -Distribution of marketing samples (where applicable) Key performance indicators: Enhance operational effectiveness and efficiency Consistently monitor and control the quality of performance Reduce operational costs Maximize asset value and extend asset life cycle Minimum Requirements: Work Experience: Managing Crises. Cross Cultural Experience. Collaborating across boundaries. Skills: Quality decision making. Managing resources. Creativity and visioning. Being assertive. Conflict management. Challenging the status quo. Influencing and persuading. Transaction Deal Structuring. Franchise Strategy Prioritization. Analyzing stakeholder requirements. Languages : English. Skills Desired Our Purpose here at Sandoz is pioneering access for patients. As the global leader in 'off-patent' high quality medicines, we are able to make medicine more affordable and accessible. Our broad global portfolio comprises of approximately 1,300 quality biosimilar and generic medicines, enabling us to provide more than 900 million patient treatments across 100+ countries per year, and while we are proud of this achievement, we have an ambition to do more! Powered by our talented and ambitious colleagues, who, in return for dedication and skills, experience a flexible, collaborative & inclusive culture where diversity of thought is welcomed and where personal growth is nurtured!