_x000D_* Manages our technology client relationship including daily communications, weekly status meetings, and monthly KPI/SLA reporting to executives_x000D_ * Owns all client hosting issues and ensures they are satisfactorily resolved_x000D_ * Delivers regular program status updates and performance reporting_x000D_ * Owns all collaboration to ensure internal groups and business partners are delivering successfully_x000D_ * Technology escalation point for our clients_x000D_ * Manages our hosting profit margin and continuously strives to maximize_x000D_ * Manages client delivery expectations_x000D_ * Manages environmental change control for client awareness and acceptance_x000D_ * Manages numerous internal workstreams for our clients (decommissions, right-sizing, security, best practices)_x000D_ * Executes performance monitoring tools and reporting for proactive issue identification and resolution_x000D_ At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities. Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at HarrisTalentAcquisition@harriscomputer.com. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status. Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.