About the Opportunity

Job Summary

The Faculty Human Resources Assistant provides HR operations and business process support across all the College of Professional Studies (CPS) division’s faculty human resources activities, including onboarding, compensation, record management, contract management, hiring, performance management, offboarding, training, and I-9 compliance. The Faculty HR Assistant provides vital customer service to the division's managers and employees, answering inquiries and directing employees to resources. This role provides broad exposure to foundational HR and administrative operations and serves as an excellent entry-level opportunity for individuals looking to build a career in human resources, higher education administration, or business operations. Working in a collaborative, process-oriented environment, the position offers continuous opportunities to develop new skills, gain hands-on experience, and grow professionally within a culture that values lifelong learning. Job

Duties

1) New Hire Support (30%): Acting as the primary point of contact when onboarding new hires, including new hire communications and I9s; Serving as a knowledgeable resource for hiring managers, guiding them through divisional onboarding practices. 2) HRIS Transactions & Support (30%): Executing transactions in Workday, including payments, job changes, academic appointments, offboarding transactions, and communications. 3) Customer Service (15%): Providing excellent customer service by responding to inquiries from faculty and faculty managers as appropriate, troubleshooting issues, and directing employees to the appropriate team member, HR Business Partner, or university HR contact as needed. 4) Records/Reporting (15%): Maintaining personnel files and records. Retrieving, organizing, and compiling data as requested; routinely auditing data for accuracy; running reports as needed. 5) Other (10%): Assisting with administrative tasks and projects as needed.

Qualifications

Meticulous attention to detail with a commitment to accuracy, follow-through, and efficiency. Strong organizational and time management skills, with the ability to manage competing priorities and meet deadlines in a complex organizational environment. Excellent oral and written communication skills, with the ability to build effective working relationships and provide exceptional customer service to individuals at all levels of the organization. Demonstrated maturity, professionalism, discretion, and sound judgment. Collaborative team player with a flexible approach to work, a willingness to learn, and a proactive mindset toward improving processes and enhancing the employee experience. Ability to quickly learn new technologies and systems and apply them effectively to daily responsibilities. A bachelor's degree is required. This is an entry-level role based in Boston, MA, with a hybrid work schedule that requires at least two days per week in the office. Position Type Human Resources Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 106H Expected Hiring Range: $23.37 - $32.14 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change. Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.