Job Title: Academic Success Manager Location: Poland, home based This role requires regular travel (50%) and you must have a driving license. Language Requirement: Fluency in French and English is mandatory About the Business A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. About the Role As Academic Success Manager, you will become the trusted advisor for the customer while protecting the revenue base. You will reveal up new opportunities in health workforce education institutions. You will help customers gain value from our content and platforms through delivering engaging training sessions.

Responsibilities

Driving demand for Elsevier e-solutions and content to the health market in France and selected French-speaking countries; Generating opportunities for e-solutions and collaboratively work with institutional sales team to lead to conversions of opportunities; Identifying key decision makers and positioning solutions appropriately. Your efforts with faculty will naturally create advocacy for Elsevier, our products, and solutions; Managing onboarding and implementation of

Education

e-solutions into institutions particularly key faculty, students, librarians; Supporting usage through face to face and online training sessions to maintain the healthy use of e-solutions. Scheduling and conducting product presentations; Capturing customer experience feedback and share with Content, Marketing, Product and Sales teams through instructed tools and processes.

Requirements

Able to work as a team player and to effectively collaborate within a matrix organization; Be a great communicator with engaging presentation skills and enthusiasm for sharing your work with a multidisciplinary team; Have good experience in a customer-facing role gained in an academic/education, content, or software organization; Be able to build rapport & credibility quickly at all levels, with a wide variety of customers and colleagues; Demonstrate knowledge of educational institution structures and decision-making processes; Demonstrate native or near-native fluency in French and a good command of English, as well as the ability to speak and write in an engaging manner; Be open to travel (50%) and have a driving license. Work in a Way that Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Primary Location Base

Pay Range

Home Based - Poland zł119,000 - zł220,900. Total Target Cash Range: zł136,800 - zł254,000. If performed in any following locations: France - A DOMICILE, France - COMMERCIAUX PARIS, France - COMMERCIAUX PROVINCE, France - FORMATEUR PROVINCE, France - ISSY-LES-MOULINEAUX, France - Paris (Rue de Bercy), France - PARIS (RUE DE JAVEL), FRANCE - Tour Vista, Paris, the base pay range is €38,500 - €64,000. The total target cash range is €59,100 - €98,400. If performed in any of the following locations: Barcelona, Madrid, Home Based - Madrid, Home Based - Barcelona, the base pay range is €36,700 - €61,100. The total target cash range is €56,400 - €94,000. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. This job may be subject to a collective labor agreement in France. Please consult with the hiring team for further details. This job may be subject to a collective labor agreement in Spain. Please consult with the hiring team for further details. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers