Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title: Registration Coordinator 1 Department: Optometry | Main Clinic The Registration Coordinator will triage in-person patient encounters and patient secure-messaging detailing visual and ocular complaints, and ocular emergencies; make independent decisions regarding scheduling appointments in the appropriate clinic service. Will provide patient services for appointment check-in and check-out. Will be responsible for assisting patient's arrivals, answering phones, scheduling appointments, and arranging and verifying insurance coverage. Understand HIPAA policy and present HIPAA information to patients. Will provide patient check-out services by re-verifying insurance, processing patient billing and coding sheets for accurate optometric procedures and diagnostic codes; collecting exam fees, co-pays, and eyewear purchases. Responsible for posting payments for services and materials, determining patient and insurance responsible balances; and entering adjustments, refunds, and discounts in Compulink software. Understands and explains eye examination procedures and fees to patients, and answers patient prescription-related questions and patient questions based on medical record information. Responds to spectacle, contact lens, and medication/medication refill requests from patients and attending optometrists. Supports Medical Records Department daily operations in accordance with state/federal regulations and college/university procedures governing medical records handling. Understands HIPAA and data entry of confidential patient information. Performs Release of Information duties in a secure and confidential manner. Prepares and reviews medical records and prescriptions for completeness and accuracy, scans documents/images into EHR, and conducts quality reviews. Archives and purges medical records. May assume other Medical Records duties in the absence of manager. Communicates with other medical providers regarding patient care and referrals and delivers and retrieves records. Provides copies of receipts and Rx’s to patients. May perform these duties in other departments such as Medical Records, Vision Rehabilitation, Contact Lens, Binocular Vision/Pediatrics, Vision Therapy, Advanced Ocular Care or the Eyewear Gallery. Performs other administrative duties as needed. Additional Information: Minimum Class

Requirements

Per CCS Class Specs: High School Diploma or GED. Desired

Experience

One year experience in optometric or health care setting desired. Knowledge of practice management software desired; understanding of medical and administrative procedures desired

Pay Range

$17.35 - $19.71 Location: (2) Openings at Main Campus Clinic Function: Finance Subfunction: Revenue Cycle - Registration Career Band: Individual Contributor Career Level: T1 Location: Optometry Clinic (1041) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you. Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including: • Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost. • Paid time off, including sick and vacation time and 11 holidays. • State retirement plan or an alternative retirement plan, both with generous employer contributions. As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you. Review the Frequently Asked Questions for details on using Workday and submitting your application.