Help product teams understand how clinicians and care teams engage with UpToDate's clinical decision support products. At Wolters Kluwer Health, the UpToDate suite supports millions of clinical decisions every day. As we continue to evolve our CDS and AI-enabled experiences, we need clear insight into what users engage with, which interactions drive meaningful action, where workflows lose momentum, and how product changes affect adoption and value. As Lead Product Analyst, CDS Adoption & Engagement, you will focus on adoption, engagement, funnel behavior, and usage patterns across clinical decision support products. You will partner closely with Product, Engineering, Design, Analytics, Commercial, and customer-facing teams to turn product data into clear insights, better decisions, and measurable improvements. This is not a reporting-only role. You will be expected to query product usage data directly, investigate patterns, and translate analysis into practical recommendations. What You'll Do Define and maintain adoption, engagement, funnel, and usage metrics for CDS products. Query product usage data to analyze clicks, actions, user journeys, drop-offs, cohorts, segments, and usage patterns. Analyze what users engage with, which interactions drive downstream action, and where workflows lose momentum. Build dashboards and recurring views that help product teams monitor product performance and user behavior. Partner with Product Managers to define success metrics for launches, pilots, MVPs, and experiments. Identify insights that inform roadmap priorities, UX improvements, content needs, commercialization, and adoption strategies. Help improve instrumentation and metric definitions so teams can rely on consistent, high-quality product data. Translate analysis into clear recommendations for product, leadership, commercial, and customer-facing teams. What You'll Bring 5+ years of experience in product analytics, data analytics, business analytics, product operations, or a related role. Strong ability to write queries independently using SQL or comparable data-querying tools.

Experience

analyzing adoption, engagement, funnel metrics, click behavior, cohorts, segments, and usage patterns and generating insights that contribute to the product development strategy. Comfort working with event-level product telemetry, data models, and imperfect instrumentation. Ability to turn ambiguous product questions into structured analyses and actionable insights.

Experience

building dashboards, recurring reports, or self-serve product analytics views. Strong communication skills and ability to explain data clearly to non-technical stakeholders.

Experience

partnering closely with Product, Engineering, Design, Analytics, Commercial, or Customer Success teams. Preferred Background

Experience

with healthcare, clinical workflow, enterprise SaaS, AI-enabled products, search, content products, or decision-support tools. Familiarity with experimentation, A/B testing, product telemetry, event instrumentation, or customer journey analytics.

Experience

with modern data platforms and business intelligence tools.

Experience

analyzing qualitative and quantitative feedback together. What Success Looks Like Product teams have clear, trusted metrics for CDS adoption, engagement, funnels, and usage patterns. PMs understand which interactions and workflows drive meaningful user action. Usage analysis identifies opportunities to improve clinician and care team satisfaction, workflow fit, and repeat engagement. Launches and experiments have clear success metrics and post-launch performance visibility. Leadership has a clearer view of how CDS products are being used and where investment is creating value. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $128,900.00 - $226,050.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. 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