Job Description: The Community Health Worker (CHW) is accountable for partnering with clinical and health plan teams to engage, advocate, educate, navigate, and coordinate with—and on behalf of—individuals identified as having social needs that impact their health. The CHW may visit patients and members in home or community settings as needed, while also collaborating with care management and care teams (e.g., clinics, emergency departments, home care, health plans, etc.). Typically, a CHW works under the direction of an ambulatory Care Manager and/or a clinic RN or MA. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings. Job Specifics Application

Requirements

Please upload a current resume that includes your work history and relevant licenses or certifications.

Benefits

Eligible: FTE: Full time Shift: Daytime hours- 8:30-5 Monday - Friday. Partially remote, requires in-person meetings, in-person trainings and in-office days. (TBD) Click learn about additional Intermountain benefits REQUIRED: CHW Cert or ability to obtain within 18mos of hire.

Essential Functions

Builds trust with patients and their families to engage them in their health and empower them to recognize their potential and create community connections. Applies motivational interviewing and health coaching techniques during patient interactions. Ensures timely enrollment in, and referrals to, health and community resources, and assists patients in navigating these services. Maintains regular contact with patients through phone calls, digital communications, home visits, and visits to community settings. Collaborates with care managers and clinical teams to deliver coordinated, comprehensive care that addresses social needs as part of the patient's care plan. Collaborates with Community Health to support partnerships and maintain relationships with key community stakeholders to improve health and social outcomes. Communicates empathetically and clearly with patients and caregivers, honoring their preferences and ensuring understanding. Contributes to and maintains a comprehensive knowledge base of community resources and their functions. Participates in professional development and networking opportunities to enhance skills and knowledge. Utilizes strong organizational skills to manage tasks and appointments, and applies critical thinking to resolve complex issues and navigate community resources. Minimum

Qualifications

Demonstrated communication skills, including listening, speaking, and writing Ability to work independently as well as collaboratively in and in group settings. Proactive mindset with the ability to take initiative . Willingness and ability to conduct home visits. Availability to be present on-site in clinical and community settings. Basic computer proficiency . Caregivers whose duties require them to conduct home or community visits must maintain current BLS certification, have a current driver’s license, current auto insurance, an acceptable driving record and reliable transportation. Must obtain Community Health Worker (CHW) Certification within 18 months of hire into role.

Preferred Qualifications

Community Health Worker (CHW) Certification

Experience

working with diverse populations, including individuals with limited financial resources, educational backgrounds, and communication barriers.

Physical Requirements

Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: SelectHealth - Murray Work City: Murray Work State: Utah

Scheduled Weekly Hours

40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $20.88 - $31.09 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice. Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here. Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details. Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!