We Are: Accenture is as an industry leader in helping companies transform the way their people work using technology. Our Hybrid Cloud practice forms part of Accenture Cloud First, established with a $3 billion investment over three years, to deliver greater value to our clients with cloud-based technologies when they need it most. Accenture’s Hybrid Cloud practice, within our Cloud First Infrastructure Engineering group, is focused on providing best in class hybrid cloud infrastructure for large enterprise clients. Our team provides full lifecycle cloud and infrastructure services from consulting on strategy to leading large technology implementations. You Are: We are looking for a dynamic and technically accomplished ServiceNow Solution Architect to join our pre-sales team. In this client-facing role, you will serve as the technical authority throughout the sales cycle — partnering with account executives to qualify opportunities, lead discovery sessions, craft tailored solutions, and deliver compelling demonstrations that showcase the value of our ServiceNow practice. You will be a trusted advisor to prospective customers, translating their business challenges into actionable ServiceNow solutions. The Work: Partner with sales teams to drive new business by providing technical expertise throughout the pre-sales process Lead discovery and requirements-gathering sessions with prospective clients across all levels, including C-suite executives Design and present tailored ServiceNow solution architectures that align to client business outcomes Develop and present technical proposals, solution overviews, and responses to RFPs/RFIs Act as a subject matter expert on ServiceNow platform capabilities, workflows, and integration patterns Collaborate with delivery and practice teams to ensure solution feasibility and smooth handoffs post-sale Stay current on ServiceNow product releases, roadmap updates, and industry trends Contribute to the development of reusable pre-sales assets such as solution templates and case studies Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements. Here’s What You Need: Minimum of 4 years of experience in ServiceNow functional and technical experience required, including demonstrated ability to design and present enterprise-grade ServiceNow solutions across one or more product lines (ITAM, ITSM, ITOM, CSM, HR, SPM, SecOps, etc.) AND Understanding of ServiceNow architecture principles including integration, data modeling, and platform governance Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience). Professional Skills Requirements Proven ability to communicate complex technical concepts to both technical and non-technical audiences Excellent presentation, facilitation, and stakeholder management skills Bonus points if you have Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and/or ServiceNow certifications Familiarity with ITIL, Agile, and enterprise IT frameworks You have external client-facing consulting experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 08/28/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $73,800 to $218,800 Cleveland $68,300 to $175,000 Colorado $73,800 to $189,000 District of Columbia $78,500 to $201,300 Illinois $68,300 to $189,000 Maine $62,800 to $161,000 Maryland $73,800 to $189,000 Massachusetts $73,800 to $201,300 Minnesota $73,800 to $189,000 New York $68,300 to $218,800 New Jersey $78,500 to $218,800 Virginia $68,300 to $201,300 Washington $80,200 to $201,300 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. 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