Posted 1 week ago

Business Performance & Insight Associate

Onsite Full Time
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Job description

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. What will you contribute? Working collaboratively and in partnership with the business to provide operational support and enablement for our project managers, business operations, finance & other teams by further supporting them in the use of any prescribed tooling like Kimble, NetSuite, SFDC etc. ● Ensuring the business is operationally executing to the required standards within the purview of the tools available ● Being in alignment with the other Business Excellence teams and ensure Finastra is operationally ready to execute new or operational change wherever required.

Responsibilities

& Deliverables: Your deliverables will include, but are not limited to, the following: • First Level Kimble Support Project Support (Cost/Revenue/Milestones/Expenses etc) Element ActivationPending ClosurePlanned hours update (Baseline) Revenue AdjustmentsCost Adjustments as requiredChange of Engagement/Proposal Owners / Access /RoleChange of Entity/Client Name/Currency/VAT correctionMilestones- Deletion/Revert/QueriesQueries to ExpensesInvoicing Support/Invoice failure KimbleWrite Off - Unbilled ChargesTimesheet SupportAdjustments/Request for Timesheet Approval/Re-assignment of approver/Reverting TimesheetsWAR Request/ ActivationResource Assignments/Resource Assignment issuesInternal Project Creation Support Presales Project creationPerform month end activity to close the period/books and help finance and account to recognize the revenueData Hygiene reports and correctionsKimble testing for 1FinMigration & testing supportGo live Support-Activations clean up, Hypercare ● OA SupportInvoicing Support-Credit Notes/RA / Reissue Invoices-Tax/Description issue on invoices/Invoice RejectionsAccess requestPending Close Timesheet Support ● SFDC Support Opportunity/ SO SupportClient/Client Address /Territory Change/Currency change and Deal sheet SubmissionAcct by Sub creation ● Pearl Support OBS correction Modification of Milestone RLF correction Total amount correctionSplit of PS and FED Add or deletion of products Project type changes ● ● ARIS License Support ● Login Issues ● License request/Clean-up Database creation & backup to share poin Required

Experience

2-4Years

Experience

in Coupa Min 2+Yrs is Must & Should Good communication skills – Verbal and Written. Good analytical and problem-solving skills . PMO experience is an added advantage . Good experience working ( NetSuite) Good to have Strong Excel knowledge & MS office Skills . Must Strong knowledge in working with information systems – run reports, usage of BI/DOMO/Power BI, define required reports - Good to have We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for: Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work. Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.* Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you. Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute. Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working. *Specific benefits may vary by location. At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves. Be unique. Be exceptional. Help us make a difference at Finastra. At Finastra, our team members are the driving force behind everything we do. We’re building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey. Whether you're a recent graduate ready to shape the future or a seasoned professional seeking your next challenge, you’ll play a pivotal role in delivering software solutions that redefine what’s possible in financial services. We believe growth is a shared commitment. That’s why we offer a rich ecosystem of learning—from hands-on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future. Our career development isn’t just a program—it’s a promise. With access to cutting-edge tools, a culture of collaboration, and a community that champions your success, you’ll be empowered to lead, challenge, and create meaningful change. Because when we grow together, we innovate together—and that’s how we shape what’s next in finance. We offer incredible career opportunities and your work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers. There is a huge range of engaging projects where you can get stuck-in and add value whilst taking advantage of our ongoing development opportunities to build and hone your skills in your chosen area. Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives. Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth With us, you can grow, innovate, and make a real impact. At Finastra, we are proud of the wide range of incentives and benefits we offer our employees globally, reflecting our core values: doing well by doing good, putting people first, and open opportunities. We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well-being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well-being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives. Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture At Finastra, we are committed to creating a workplace where you feel valued and respected. We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work. The company privacy policy can be found here Finastra Privacy Policy

Skills and functions

  • Operations