Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub. Position Summary Responsible for overseeing operations of the physician’s office including financial and clerical functions. Principal Accountabilities Leadership Competencies: Business Acumen, Collaborates, Developing People, Focus on Results, Leading Effective Teams, Managing Change, Personal Leadership, and Strategic Thinking Standards of Performance: Respect, Integrity, Compassion, Collaboration, Stewardship, Accountability, Quality

Education

Bachelor's Degree preferred Licenses and Certification N/A

Experience

and Skills Prior experience in a hospital or medical office setting preferred. Strong leadership and analytical skills. Ability to understand and interpret financial data, solid quantitative and qualitative skills. Ability to communicate effectively in a leadership role with clinical, business and administrative staff. Strong customer service skills. Exceptional verbal and written communication skills. Role Specific

Responsibilities

Maintains effective communication with physicians, staff, and Operations Director. Monitors compliance with established standards, practices, and regulatory requirements. Oversees activities of business office functions. Visible and present daily rounding for facilitation of patient flow as well as patient and provider satisfaction. Available for immediate and timely response to barriers or obstacles to daily workflows. Interacts and collaborates regularly with physicians/providers to provide direction and oversight of effective schedules, efficient clinic work flow and patient flow, establishing and maintaining a cooperative, relationship of trust with providers. Brings significant concerns to the Regional Practice Administrator. Responds to patient complaints; analyzes and determines necessity to elevate the complaint based on situation, potential risk, effective resolution, clinical care concerns, etc. Provides leadership to direct reports in the execution of work plans and long and short term goals. Implements site level infrastructure and changes to supporting processes and systems. Implements and completes site goals. Drafts initial requests for capital, operating and staffing budgets. Monitors, measures, assesses and improves site performance using patient satisfaction data, SIH reports of budgeted vs. worked hours, RVU reports and EHR reports. Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership. Develops a staffing plan that meets both customer expectations and financial constraints. Create an environment where employee engagement and feedback facilitates positive change. Compensation (Commensurate with experience): $71614.4 To $111009.6 To access our

Benefits

Guide/Plan Information, please click the link below: http://www.sih.net/careers/benefits Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Southern Illinois Healthcare, we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees. Working to put the right people, exhibiting the right attitude and behaviors, in the right roles is not just a goal, but a priority of Southern Illinois Healthcare. For the health of you and our patients, SIH and SIH Medical Group campuses are tobacco free. For questions or more information about our openings, please email SIH Careers. SIH is an Equal Opportunity Employer including individuals with disabilities and protected veterans. We are excited you are here and are proud to offer experiential learning opportunities for students at every stage of career development. As a student at SIH, you will see first-hand how the work we are doing supports OUR MISSION: to improve the health and well-being of all the people in the communities we serve. Your future is bright, and we are honored that you chose SIH to be part of your career journey. Click here to learn more. The SIH Scholarship Program brings together college scholarship money with hands-on work opportunities. Qualified applicants are eligible for money to cover tuition, lab fees, books, and educational supplies. Please click here to learn more about SIH Scholarship Programs. Begin a rewarding career in healthcare as a Phlebotomy Technician! The SIH Phlebotomy Program allows you to begin working in as few as nine weeks! Click here for more information.