At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position 职位职责： 协助通过指定渠道接收、记录、分类和跟踪来自医疗卫生专业人士、罗氏员工和患者的医学问询。 基于经批准的资料和模板，协助起草准确、平衡、客观且及时的答复；所有对外答复须经授权团队成员审核批准后方可发送。 在问询处理中，协助识别潜在药物警戒（PV）相关信息，按照SOP及时上报，并支持相关记录和转交。 协助编写和更新常见问题的本地医学信息标准答复，并维护基于疾病领域的医学信息知识库。 开展常规桌面和文献检索，支持竞品情报（CI）更新及医学/科学前沿进展跟踪；整理信息来源并形成简明摘要。 支持医学问询数据的清洗、分类和基础分析，协助准备常规、半年度或按需的问询分析报告。 支持MI相关项目、流程/文档优化及内部利益相关方协调，确保数据质量、信息保密和合规，并完成导师安排的其他MI内勤支持工作。 支持协助团队和导师指定的其他工作任务。 Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.