Your role & work environment Based in Luxembourg City, you will join ING’s Credit Restructuring & Recovery function, with an initial focus on the Business Banking real estate portfolio and a progressive scope covering Wholesale Banking and material Private Banking exposures. The role combines hands-on restructuring expertise, recovery strategy and portfolio oversight for higher-risk and non-performing clients, with a strong focus on value preservation, risk mitigation and responsible client outcomes. You will act as a restructuring and recovery expert for complex or deteriorating credit situations, working closely with relationship managers, credit risk colleagues, legal advisors, external valuers and workout specialists. You will assess borrower viability, collateral values, repayment capacity, refinancing options, enforcement scenarios and restructuring proposals, helping to define clear strategies that balance recovery prospects, risk appetite, regulatory expectations and customer fairness. The position offers exposure to complex restructuring scenarios, collateral management, recovery planning, non-performing exposure governance and later-stage restructuring of Wholesale Banking and material Private Banking clients. It provides the opportunity to strengthen ING Luxembourg’s approach to early intervention, workout management, impairment mitigation and sustainable recovery outcomes. Your key responsibilities Manage and support restructuring and recovery cases for Business Banking real estate clients, including higher-risk, watchlist, forborne and non-performing exposures. Analyse borrower viability, cash flows, repayment capacity, collateral values, guarantee structures, legal documentation and recovery options to define appropriate case strategies. Develop and negotiate restructuring solutions, including amended repayment plans, covenant resets, collateral enhancements, refinancing options, standstill arrangements and exit strategies. Prepare clear restructuring and recovery recommendations, including risk assessment, expected recovery, provisions, classification, forbearance treatment and decision conditions. Monitor assigned restructuring portfolios, including milestones, collateral developments, covenant compliance, impairment indicators, recovery performance and early-warning signals. Work with Wholesale Banking, Private Banking, Credit Risk, Legal, Finance, external valuers and advisers to ensure coordinated case management and robust documentation. Contribute to portfolio reviews and governance forums by identifying emerging risks, concentrations, recovery trends and opportunities to reduce non-performing exposures. Support the gradual expansion of restructuring coverage to Wholesale Banking and material Private Banking exposures, applying consistent workout standards and strong risk culture. We look for We are looking for an experienced credit professional with strong restructuring, recovery or special asset management expertise, ideally with a real estate finance experience. You bring analytical judgement, negotiation skills and the ability to manage complex credit situations with discipline, pragmatism and a strong focus on value preservation. As a Senior Credit Restructuring & Recovery Expert, you will ideally bring: Master’s degree in finance, economics, business administration, law or a related discipline. 10 years of relevant experience in credit risk, restructuring, recovery, special asset management, real estate finance, workout management or distressed credit. Strong understanding of lending, collateral valuation, loan documentation, guarantees, repayment structures, covenant frameworks and enforcement considerations. Ability to analyse financial statements, cash flows, borrower viability, collateral coverage, recovery scenarios and impairment drivers. Experience preparing restructuring proposals, recovery strategies, credit recommendations, watchlist papers or non-performing exposure reviews. Strong negotiation, stakeholder management and communication skills, including the ability to engage constructively with clients, advisers and internal decision makers. Sound judgement, ownership mindset and the ability to manage sensitive, time-critical and sometimes contentious cases with professionalism and resilience. Good understanding of forbearance, default, provisioning, collateral monitoring and non-performing exposure governance is considered an advantage. Excellent written and verbal communication skills in English and/or French; Another European language is an advantage. We offer you A high-impact restructuring and recovery role focused on Business Banking real estate, with future exposure to Wholesale Banking and material Private Banking cases. Meaningful ownership of complex credit situations, recovery strategies and portfolio outcomes, with direct interaction across Risk, Wholesale Banking, Private Banking, Legal and Finance. The opportunity to strengthen ING Luxembourg’s restructuring, recovery and non-performing exposure management capabilities while contributing to a strong risk culture. We redefine banking. What about you? There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that! We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. 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