Band Level 3 Job Description Summary Imagine being the technology partner who keeps critical laboratory operations running smoothly, compliantly, and efficiently every day. As an IT/OT Lab Specialist at Novartis, you will play a key role in supporting the computerized systems and laboratory technologies that enable scientific innovation and operational excellence. You'll work alongside cross-functional teams to ensure reliable system performance, maintain compliance with regulatory requirements, and help deliver the technology foundation that supports our mission to reimagine medicine for patients worldwide. Job Description Location: This position will be located in Durham, NC and will be an onsite role. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Key

Responsibilities

Support the design, installation, configuration, and maintenance of laboratory instruments, software, and associated hardware. Ensure high availability and reliable performance of laboratory computerized systems and equipment. Partner with vendors and internal stakeholders to implement effective system architectures and connectivity solutions. Execute maintenance activities, user reviews, audit trail reviews, and other system lifecycle requirements. Manage change controls, CAPAs, and system documentation in accordance with GxP requirements. Support FDA inspections, internal audits, and compliance activities across assigned laboratory areas. Drive continuous improvement initiatives that enhance operational efficiency, compliance, and system performance. Essential

Requirements

Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field. 5+ years of pharmaceutical or biopharmaceutical laboratory operations experience, or equivalent industry experience.

Experience

installing, configuring, and maintaining laboratory computerized systems in a GMP environment.

Experience

implementing computerized systems within a corporate network infrastructure. Knowledge of FDA regulations, including 21 CFR Part 11, and other applicable GMP requirements. Strong written and verbal communication skills with the ability to collaborate across diverse teams.

Experience

managing vendor relationships and supporting third-party service providers. Proven troubleshooting and problem-solving abilities in complex, regulated operational environments. Desirable

Requirements

Experience

with Quality by Design, Six Sigma, or Operational Excellence methodologies.

Experience

supporting investigations, non-conformances, and computerized system compliance activities. Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $98,700 and $183,300 annually The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. #LI-Onsite EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. https://www.novartis.com/careers/careers-research/notice-all-applicants-us-job-openings Salary Range $98,700.00 - $183,300.00 Skills Desired Automation, Automation Testing, Debugging, Programming Languages, Python (Programming Language), Robotics, Software Testing, Technical Support, Test Automation Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. Novartis is not responsible for any claims, losses, damages, or expenses resulting from scams. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .