Posted 1 day ago

Group Activities Coordinator

Montage Big Sky LLC United States of America, USA - MT - Montage Big Sky
Onsite Full Time

Job description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Group Activities Coordinator Reports To: Outdoor Pursuits Manager Position Summary The Group Activities Coordinator is responsible for planning, coordinating, and executing group recreation activities and experiences for resort guests. This role serves as the primary operational liaison for group planners and ensures all activities are delivered seamlessly, professionally, and in accordance with guest expectations and Montage service standards. Working closely with the Outdoor Pursuits Manager, Assistant Manager, Sales & Marketing, Meetings & Special Events, and other resort departments, the Group Activities Coordinator oversees all logistical and operational aspects of group programming from pre-arrival planning through on-site execution while supporting the daily operations of Compass Sports. Essential

Duties

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Responsibilities

Group Planning & Execution Coordinate all operational aspects of group activities and experiences following the execution of the Compass Event Order. Reserve, manage, and track group activities using approved resort systems, including Way and Alice. Identify staffing, equipment, transportation, and logistical needs required for successful program delivery. Ensure activities are executed according to event specifications, guest expectations, and Montage service standards. Participate in Resume Meetings, Operations Meetings, and Pre-Conference Meetings as required. Monitor group activities and proactively resolve operational challenges to ensure a seamless guest experience. Guest & Planner Communication Serve as a primary point of contact for group planners throughout the planning and on-site phases. Communicate via email, phone, video conferencing, and in-person meetings to develop, refine, and confirm program details. Conduct pre-arrival guest touchpoints and coordinate planner arrivals. Maintain consistent, professional, and proactive communication with all stakeholders. Team Coordination & Collaboration Partner with the Assistant Manager to schedule guides and recreation staff for group activities and experiences. Ensure team members are properly informed, prepared, and equipped to deliver exceptional guest experiences. Collaborate with Food & Beverage, Banquets, Meetings & Special Events, and other resort departments to enhance group offerings and ensure successful execution. Support the daily operation of Compass Sports by assisting with guest service, rental, retail, activity, and operational needs as required to ensure a seamless guest experience and achievement of departmental goals. Administrative

Responsibilities

Maintain accurate event records, reservations, and program documentation. Assist with drafting, reviewing, and managing Compass Event Orders and related planning materials. Track event updates, special requests, and operational changes to ensure flawless execution.

Qualifications

Previous experience in hospitality, recreation, events, guest services, or a related field preferred. Strong organizational, planning, and multitasking abilities. Excellent verbal and written communication skills. Strong guest service orientation and problem-solving skills. Proficiency with Microsoft Office and hospitality reservation systems. Ability to work flexible schedules, including weekends, holidays, and evenings as business levels require. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life. Privacy Policy

Skills and functions

  • Marketing