Posted 7 weeks ago

Human Resources Operations and Benefits Specialist

SSI (U.S.) Inc. United States of America, Business Functions/Chicago
Onsite Full Time

Job description

Position Summary Spencer Stuart is seeking a Human Resources Operations and

Benefits

Specialist for Spencer Stuart’s internal Human Resources Team. The HR Specialist will support the day-to-day operations of the Human Resources function, providing critical operational support across key HR processes, specifically Benefits, Employee Relations, and Mobility/Immigration. Another Key function of this role will be to assist the HR Operations &

Benefits

Manager in building and maintaining key HR operational processes ensuring compliance across the organization. This role partners closely with HR Manager, Talent Partners, Compensation &

Benefits

Team, and external vendors to ensure a positive employee experience and compliance with U.S. employment regulations and benefit compliance. The ideal candidate has mid-career HR experience, exposure to employee relations management, U.S. immigration and visa processes, and hands-on experience supporting employee benefit plans. Key Relationships Reports to: Human Resources Operations and Benefit Manager Other Key Relationships: Vice President Human Resources Directors Human Resources Chief People Officer Talent Partners HR Generalists Learning & Development Team Compensation &

Benefits

Team Internal Business Function Teams (Technology, Workday Operations, Legal, Marketing, Finance) Location: Chicago, IL (Hybrid/On-site as applicable) Key

Responsibilities

HR Operations & Compliance Respond to employee inquiries regarding HR policies, procedures, and programs, escalating issues as appropriate. Assist with Compliance initiatives and cyclical processes such as audits, and compliance reporting. Support the HR Operations &

Benefits

Manager with regular annual updates HR policy and procedure documents, and employee handbooks. Ensure all U.S. offices have the most current physical and virtual Labor Law Posters. Maintain CPR and AED certifications for the company every 2 years, or as required by applicable law through collaboration with external vendor. Employee Relations Support Act as the first point of HR contact in receiving and reviewing employee relations complaints, concerns, and inquiries from employees, managers, Talent Partners, and/or firm leaders. (e.g., misconduct, harassment, retaliation, performance concerns). Assess severity, risk level, and urgency of cases. Assist in conducting impartial investigations into employee complaints (e.g., misconduct, harassment, retaliation, performance concerns). Interview employees, managers, and witnesses; gather relevant evidence. Work closely with the HR Operations and

Benefits

Manager to analyze findings, determine conclusions, and determine next steps forward based on facts and company policy. U.S. Immigration & Visa Support Assist the HR Operations &

Benefits

Manager in supporting U.S. immigration and visa case administration (e.g., H-1B, TN, OPT, STEM OPT) in partnership with external immigration counsel. Track visa expiration dates, work authorization documents, and compliance-related deadlines. Help to review formal documents for visa filing to ensure 100% accuracy while maintaining confidentiality.

Benefits

Administration Assist with the administration of employee benefit programs, including medical, dental, and vision. Support open enrollment activities, benefits communications, and employee life event changes. In partnership with the HR Operations and Benefit Manager, Coordinate with benefits vendors and assist with monthly invoice review and reconciliation. Answer routine employee questions related to benefit plan eligibility, coverage, and enrollment. Maintain the firm’s COBRA process by sending the applicable COBRA notices as mandated by state and federal requirements, enrolling firm members into COBRA as elected, maintaining accurate records of COBRA enrollees and monthly payments. Recruitment & Onboarding Provide support for our Talent Acquisition team with recruiting activity, including job postings, and offer letter preparation in Workday. Participate in Workday testing and process improvements as needed. Support onboarding and offboarding processes, including I-9 documentation, and sending information on how to complete onboarding activities. Assist with background checks in compliance with federal and state requirements. HR Systems & Reporting Participate in initiatives to optimize the Workday platforms and other HR technologies by helping to test system changes before they go live in production. Assist in reorganizing Workday dashboards and the HR Company intranet page to ensure all informational documentation is up to date. Ideal

Experience

Basic

Qualifications

Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or related field is required. 3-5 years of experience in Human Resources.

Experience

working with employee benefit plans and benefits administration processes. At least 1 year experience working with Employee Relations cases; ideally with the ability to lead employee investigations. Familiarity with U.S. employment laws and compliance requirements. Proficient with Microsoft Office Suite Excellent verbal and written communication skills. Displays excellent interpersonal and customer service skills, preferably with experience assisting high level executives. Strong organizational skills and attention to detail with the ability to manage multiple priorities and deadlines. Professional maturity to handle confidential information. Fluent in English (written & spoken).

Preferred Qualifications

Experience

supporting U.S. immigration and visa cases (administrative or coordination support). Previous experience using Workday (HRIS). Additional language skills (outside of English) will be an advantage. The base compensation for this position is $70,000 - $75,000 per year. The actual base compensation offered will be dependent on the individual’s skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: Retirement savings plan with discretionary profit sharing contribution and employer match; PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable; Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account; Life Insurance, and short-term and long-term disability insurance; Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law. Founded in 1956 and privately owned, Spencer Stuart is one of the world’s leading executive search and leadership advisory firms. With 70 offices in 31 countries, the firm is considered to be the advisor of choice among top companies seeking guidance and counsel on senior leadership needs, and has unrivaled access to leading executives around the world. Spencer Stuart works with a wide range of clients, including multinational corporations, entrepreneurial businesses, private equity firms, family-owned companies, and nonprofit organizations. Achieving Excellence As a leading professional services firm, Spencer Stuart prides itself on having a unique culture—a company culture made up of extremely results-oriented individuals, who also have strong relationship and collaboration orientations. Spencer Stuart strives for excellence in all that it does, and in all of its teams. Looking For Leaders Spencer Stuart consultants apply real insight into clients’ strategic requirements and proven assessment tools to recruit leaders who have the necessary skill, experience, and personal qualities to advance company strategies and achieve outstanding results. Teams are organized into industry and functional practices to maximize sector specialization and knowledge sharing across the firm. These client service teams are supported by first-rate associates and research analysts, working across international borders and backed by state-of-the-art technology. Problem Solvers Spencer Stuart is not only matching the right management with the right business missions, it’s also creating incredibly meaningful Leadership Teams that add long-term value, solve a wide range of important problems across organizations, and help candidates further exceptional careers. Professionally, employees also learn multinational businesses inside out by working side-by-side with the world's most phenomenal clients and leaders. Website Accessibility Disability Accommodation for Individuals Applying to Spencer Stuart U.S. Spencer Stuart is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. Disability Accommodation for Individuals Applying to Spencer Stuart U.K. Spencer Stuart UK is an equal opportunities employer whereby all employment decisions are based on job requirements, business needs and individual qualifications, with no attention to any protected characteristic. We are also a Level 1 Disability Confident Employer and will therefore provide reasonable adjustments to individuals in job application processes and ensure the process is fully inclusive and accessible. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment in the United States or United Kingdom: webaccessresumes@spencerstuart.com. Only resumes for current open positions can be accepted. Notice to Recruiters & Staffing Agencies Our preference at Spencer Stuart is to recruit candidates directly. We do occasionally partner with a limited number of preferred agencies when we identify a need for third party staffing support. We do not accept unsolicited agency resumes. We will pay a fee only if the candidate is presented after there is a signed recruiting agreement in place between Spencer Stuart and the agency and only if we have explicitly engaged the agency to submit resumes for a specific current opening. We do not pay fees for unsolicited candidates submitted to Spencer Stuart or any Spencer Stuart employee by email, fax, phone, mail, verbal referral or any other means. In the case of candidates submitted to Spencer Stuart without a signed agreement in place or without being solicited to work on a specific open requisition, Spencer Stuart explicitly reserves the right to pursue and hire those unsolicited candidates without any financial obligation to the recruiter or agency. Employee Privacy Policy To view our Employee Privacy Policy, click here. EEO is the Law Applicants to and employees of this company are protected under Federal law from discrimination on several bases. Click here to learn more.

Skills and functions

  • Human Resources
  • Marketing