Overview At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible. We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams. We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you. At QIAGEN, every day is an opportunity to make a real-life impact. Join us, grow with us, and together, let's shape the future of biological discovery. ServiceNow Developer Join Our Team as a ServiceNow Developer Are you passionate about building innovative solutions on the ServiceNow platform? We are looking for a ServiceNow Developer to join our growing team and play a key role in designing, developing, and enhancing ServiceNow applications and services that support critical business operations. Primary
Responsibilities
Basic scope of tasks, duties and responsibilities: Designs, develops and documents new ServiceNow Module configurations and services Verifies simple to medium complexity business requirements and estimates work effort required through to implementation Assists System Administrator with ServiceNow incidents and requests Provides guidance for ServiceNow System Administrators Additional tasks, duties and responsibilities: Engaging stakeholders in initial/requirements calls Providing information and sharing knowledge with team members. Reporting and implementing process changes. Participation in projects related to improving efficiency. Acting as a replacement for other team members. Responding to escalations in cooperation with supervisors. Training team members.
Requirements
Education
Bachelor's Degree or equivalent- Engineering, Computer Science
Experience
2+ years of ServiceNow development, configuration and system administration experience Knowledge of ITIL processes, ITIL Foundations Certification is a plus Certification is a plus (CAD, CIS, CSA)
Experience
developing on the ServiceNow platform, including the creation and/or customization of core applications such as Incident, Problem, Change, Service Catalog, etc.
Experience
creating and configuring Business Rules, UI Policies, Data Policies, UI Actions, Client Scripts, Script Include and ACLs.
Experience
patching and upgrading ServiceNow to recent releases Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of at least ServiceNow features knowledge of the ServiceNow data model and relationships
Experience
in Active Directory/LDAP
Experience
in ServiceNow integrations
Experience
in ITOM Discovery, CMDB and ITAM is a plus Must have experience developing process documentation
Experience
designing, developing, implementing business applications in ITIL, CMDB, Service Request, Change Management, Incident Management, Asset Management, Problem Management Interpersonal Skills: Strong attention to detail and excellent communication skills Ability to handle multiple competing priorities in a fast-paced environment Excellent analytical and problem-solving skills to resolve technical issues
Experience
working in challenging and ambiguous environments What we offer Bonus/Commission Local benefits Referral Program Volunteer Day Internal Academy (QIALearn) Employee Assistance Program Hybrid work (conditional to your role) Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking. QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability. At QIAGEN, our vision is clear: Making improvements in life possible. This is reflected in our daily actions to help scientists, clinicians and professionals tackle some of the world’s greatest challenges – unlocking insights that advance science, improve healthcare and enhance lives. To achieve this, we stay focused on one mission: to offer Sample to Insight solutions. Our products and services turn complex biological samples into valuable answers. Whether it’s enabling a breakthrough discovery or improving patient outcomes, we help our customers move from data to insight, faster and with greater confidence. Applying for your dream job is exciting - below you can find more information on the recruitment process and other relevant topics to guide you in your path to QIAGEN. Find out more here. Privacy Policy and contacts